Recent content by AzRobert

G3 Card 13 calls to PrePaid for me ! Reps at times did not seem to know box has a " Smart Card " Came to my door step as via Federal Express - 2 more call to get the card activated. Yes, us pre paid users are treated much as " 2nd class " as we do NOT have a account number on file.

Yes Card - G3 now shows as 241 H02 Tried prior to swap out my yellow card to re-activate as via VR system - NO luck. Yes - SW show as DishNow! - P396

Just so I could complete the complete - Dish " customer service experience " I activated the G3 card tonight. Instructions ( not a standard smart card update letter ) told me to call 1.888.347.4132 to speak with a card exchange agent ( press 0 ) - NO such option. This being the Dish Now...

It may help .. It appears as the prepaid " team " is a over flow the Spanish speaking division , many a call I got transfered to a rep you answered the call in Spanish. The problem lies in : As for prepaid Dish does NOT assign / create a account. Each trouble called logged / er called in...

RadioShack Yes Went back to them first. Know what ? They pushed me back to Dish, as for " technical " support - go figure.

DishNow Well we have seen this from many a user - so there is a problem. Please see thread from R10fret : There were changes made to the card programing last week , that is preventing us from recv updates / subscription info. Maybe there is some Dish reps / techs here , who can help us...

Error 5 update Update NO Dish will NOT provide any any assistance. However .... Dish made a change to the cards today - 02/24/09 - ( most likey updated keys ) . I left my box on today on a channel shown in white 205 foxnws , and when I came home the error 005 is gone . I can view...

Cards will come from Dish direct OK This is what their tech advised me as via e-mail : Dear Sir or Madam, Thank you for your email. First, we would like to apologize on behalf of the DISH Network for the way that your issue was handled by our representatives. We take our customer service...

Error 005 Has any got past this ? Tried as per R10Fret info above - NO luck. Called " tech support " five times over the last two days - NO help. SW = P396 - DP301 dish now ! dnasp = S01 606 Any how did you get to speak to some one to help you ? Thanks