Recent content by bagsy

I had this happen last year. I only have Directv service during baseball season. Everyone from tech support kept saying it was a well known problem and they were working on it. Every time I called and talked to somebody different, we went through the typical ways to reset it. Was pretty...

My 322 (I think) has been doing the same thing (minus the OTA issues). I was ready to cancel my service, since I have Directv on one tv for MLB Extra Innings. I figured if I was going to have to get a technician to come out, I might as well just add another receiver and get the service call...

The tech must have hooked up your 2-room dvr incorrectly then. You should have been able to control both feeds separately. I have no problem with recording on one tv and recording, changing channels, etc. on the other tv at the same time.

I currently have a dual-tuner Dish Network dvr placed at TV1 and connected to TV1 and with 2nd output to TV2. I also have a Directv standard def dvr at TV1. Could I do something similar to what you mentioned and be able to watch the Directv dvr on TV2? I am guessing on how to do this --- take...

Finally!!! My problem is finally fixed!!! I was correct all along in thinking it was a billing / account issue. I wasn't billed properly for EI. When I pointed this out to customer service, they said that the EI that was showing on my account (and confirmed by 5 reps on the phone and minimum...

Good luck dealing with them. If you read my thread on MLB Extra Innings below this, you will see that I have been dealing with MANY customer reps on the phone and almost daily e-mails. They all keep trying to resend the info and wanting me to reset the dvr (over and over). I have had...

I'm still at work, so I haven't called retention yet. (I want to be there to make sure they don't try to tell me the problem is fixed when it isn't) I am finally able to view my billing statement. I temporarily signed up for the paperless billing just so I could view it online to see if...

I haven't gotten a chance to call and speak to retention yet. I plan to do that this evening. Thanks for letting me know how to get them and also giving my some bit of encouragement that they might be able to help. At least that way I won't go into the conversation feeling like there's no...

Just got back into town and checked to see if EI was working yet. Nope. I did get a message and e-mail from them explaining blackouts and saying I wasn't specific about which teams I couldn't get. I guess when I said "all games / every team" wasn't specific enough for them. I guess I will...

I used the term "re-authorize" to the last person I spoke with probably at least 5 times. I kept mentioning how your problem sounded very similar and that was how your issues were resolved. They argued with me that what they did was the same thing as re-authorizing. I have a feeling that it...

Just got off the phone with 2 different people. No luck again. Of course they both wanted to resend the info and have me reset the dvr. I finally told the 2nd person that the red button was probably worn out by now, so they were extra-innovative and had me unplug the dvr and plug it back in...

Pretty much the only thing they did was send a signal to my dvr and have me reset it. They did this a couple times. I guess each person I spoke with didn't think the other person did it correctly. When I call this evening I will have them try to re-authorize the account and/or removing the...

Is anybody having problems with MLB Extra Innings? Mine worked fine until today. At first I couldn't get any of the channels --- said I wasn't subscribed (have previous confirmation of renewal from last year). After a couple resets, I could get some of the channels fine but still received an...

I added D* last April to get MLB EI. After reading about all of the dvr issues, I decided to also keep E*. I'm so glad I did!!! I only have standard def dvrs, so I can't help you on the hd dvr comparisons, but the D* standard dvr is absolutely horrible --- not just it's unreliable behavior...

I HAVE to have some type of MLB EI service because of baseball. Because of the many billing issues I've had and the terrible (in my opinion) user interface of the standard def dvr, I only keep my D account active during baseball season. It's either that or pay the cancellation fee and get it...