Recent content by bean1897

It does require training, to be a good csa. And in the way of knowledge, that is a crock. In order to provide the best cust service possible you do have to know your stuff, although it is just that many of the csr that are hired don't know their stuff, so it gives us that do know our job and...

Do you really think anyone that works for voom could even afford it? ha thats a joke i know oh so well/ i work my a** off for my 8.50 an hour and put in overtime on a regular basis to get a decent check

Everyone has their own opinion of voom, and hey they are entitled to that. Trust me voom know about their installers problems and they are for an unknown amount of time in a sort of agreement with installs inc.. Now on vooms side all we have to go by is the customers, which have no problem...

Heres the deal. Voom has had problems with installations constantly, although the customer service csr's love to hear they have done a good job, excluding the point that customers don't have things the way they want it. I know for a fact that the csr's do care about their jobs and do their best...

I work for voom and you know it is nice to know we have good techs out there. b/c really all i hear all day is the bad things.

if this is the third time get ahold of bjorn (beeyourn) or mario at 1800 get voom. If we get you another installer it may be another 7 days so we can assign it and get the equipment to the other tech. unfourtunately that is the policy . although just be sure you check up on that work order a few...

I deal with voom installation issues for voom. I dont see why we would have any problems with that. Just give us a call and we can figure anything out for you. If anything try to get ahold of bjorn (beeyourn) or mario they could really work it for you. and followup on it to make sure it gets...

If you want the number to new tech solutions call installs inc. 18003444856 and they will provide the number for you. Just watch out for their attitudes.