I am happy to answer any questions that you have about HBO and your bill! Please send me a PM with your account or phone number and 4 digit security code!
A reset will usually resolve this issue, but as KAB said, this does sound like the beginning of a hard drive failure. If this happens again or you have any other issues with your receiver or recordings, we may need to replace that receiver for you!
Your locals are possibly being migrated to Eastern Arc, which is why you received this post card. Please send me a PM with your account or phone number and 4 digit security code!
This is an issue that has been reported multiple times. I am happy to send a report to our engineers with your issue as well. Please send me a PM with your account or phone number and 4 digit security code!
HD stations are not available in the Welcome pack, except for local stations. If you would like to look into a package that works better for you and has HD, please send me a PM with your account or phone number!
Have you tried to plug the sling into another USB port on the receiver? Please send me a PM with your account or phone number so that I can further assist you!
Is your receiver connected to the wall directly or to a surge protector? Please send me a PM with your account or phone number and I can assist you in getting this resolved!
These are both folders that cannot be removed or changed from the DVR menu. You can make 5 custom folders, but the pre loaded folders such as these, cannot be altered.