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I am happy to answer any questions that you have about HBO and your bill! Please send me a PM with your account or phone number and 4 digit security code!

Can you please send your zip code?

It does sound like this is a node or wiring issue. Please send me a PM with your account or phone number and 4 digit security code!

A reset will usually resolve this issue, but as KAB said, this does sound like the beginning of a hard drive failure. If this happens again or you have any other issues with your receiver or recordings, we may need to replace that receiver for you!

Your locals are possibly being migrated to Eastern Arc, which is why you received this post card. Please send me a PM with your account or phone number and 4 digit security code!

This is an issue that has been reported multiple times. I am happy to send a report to our engineers with your issue as well. Please send me a PM with your account or phone number and 4 digit security code!

Please send me a PM with your account or phone number and 4 digit security code so that I can further assist you!

I am happy to look into this for you! Please send me a PM with your account or phone number and 4 digit security code!

Are you missing any other channels from the magazine?

I am happy to look into getting this added for you! Please send me a PM with your account or phone number and 4 digit security code!

HD stations are not available in the Welcome pack, except for local stations. If you would like to look into a package that works better for you and has HD, please send me a PM with your account or phone number!

I am happy to look into this for you! Please send me a PM with your account or phone number!

Have you tried to plug the sling into another USB port on the receiver? Please send me a PM with your account or phone number so that I can further assist you!

Is your receiver connected to the wall directly or to a surge protector? Please send me a PM with your account or phone number and I can assist you in getting this resolved!

These are both folders that cannot be removed or changed from the DVR menu. You can make 5 custom folders, but the pre loaded folders such as these, cannot be altered.

Have you tried to reset the receiver?

Welcome back to the DISH family!! :happydance I am happy to check on this for you! Please send me a PM with your account or phone number!

We do not have any information as to these channels being carried in HD. However, I am happy to forward a request on your behalf! Thank you!

I am happy to see that the last agent was able to assist you and get you set up properly! :whoo: I am happy to forward feedback regarding all of the agents and the manager that you spoke with. If you would like me to do so, please send me a PM with your account or phone number and 4 digit...

I am happy to assist you! Please send me a PM and I can help you get this set up!

I am sorry for the service that you have received with us recently, trying to get information. We would love to have you back as a customer and we are happy to answer any questions you have here, if you change your mind. I will also make sure that the agents that you chatted with will receive...

I would be happy to review your account! Please send me a PM with your account or phone number!

We would love to have you in the DISH family and I am sorry for the misinformation you received. You can get all of these channels with the Top 120 with the Heartand add on package for $5 a month. If you have any other questions about our services, please send me a PM!

I would be happy to look into this for you! Please send me a PM with your account or phone number!

We would hate to lose you as a customer! I would be happy to review your account and your concerns. Please send me a PM with your account or phone number!