Recent content by BnT.atl

we have been with Dish for 18 years... the DVR clinches it and we can still use it when the internet goes down unlike some neighbors.

But the power supply is not the problem … the flat screen tv and the sound bar are on the same outlet and those are not affected … Nor was the H3 affected from January through March

yes

So, interestingly … this “random restarting” problem of the H3 appeared to go quiet for a couple of weeks from May 26 to June 24 … I actually thought maybe Dish had issued a software patch or something since I have gone around and around with them on the phone and ‘date’ here … (all to no...

Maybe you're missing the shut downs since you don't have to be watching or recording for this to happen... (or maybe you're just lucky?)

I appreciate everyone's input on this ... I guess I can go back to using the UPS for the h3

hey sun dude, that’s an interesting idea “but” by using the Battery Backup unit, you are ignoring the dish mantra about “always plug the receiver directly into the wall” … you said that you use UPS for your modem but what about the h3? I use Battery Backup on my iMac and modem as well and may...

I follow you Keystone... I have a similar surge/power supply on my iMac and the unit has the "green" option... but ... Dish likes to say to avoid surge suppressor of any kind so I have the h3 plugged right into the wall and the tv + sound bar in the outlet below... "sorry Dish, bit if the h3 is...

Thank you Pepper!!! That's what I suspect as well ... if there was a bonafide "electrical" problem, it will affect the tv and the sound bar not just the H3 ... The h3 was fine since December until just a couple weeks ago... I bet there was some kind of "software update" that has an odd bug in...

stardust, who knows? That's really a question for an experienced dish tech ... the h3 'is' on the house wifi but i dont tend to use that feature with the dish too much since my LG tv has built in apps for netflix and more so I dont need the h3's app ... in the past, I've tried to shut down the...

I dont know if anyone has figured out how to do that ... it comes up as an issue but this h3 is not enclosed whatsover, nor overused, abused etc etc ... I speculate that 'temps' do seem like they can be a problem but not in this case

It is well ventilated … basically sits out in the open on a shelf with all sides open… a-l-l sides… navy: the electrical issue is certainly possible but since the tv nor the sound bar are affected and they share the same outlet (though the dish is in the wall and the tv is on a surge...

hi boba --- I appreciate your reply! Would that stuff affect the h3 even when watching recordings? All that stuff you mentioned seemed When i did the troubleshooting with the dish phone rep all of that stuff checked out... also when i had the tech home visit (I mean, "apparently" he checked...

Any ideas out there regarding the cause of this issue? The headline is the problem in a nutshell … only had the h3 since the very end of December and this month the tv screen went black for no reason, in five minutes or so the h3 logo appeared and the h3 was restarting itself. This happens...

I’m not sure where to turn for help on this so I thought someone here may have some theories… I upgraded original Hopper (OH) to Hopper3 at the very end of December 2016. It works very well… “however”… Previous to the H3 arriving, I was able to “Cast/stream” from my iPad air to my LGtv...