Recent content by brazilplayer

Finally good news. The installer arrived at 11 AM (instead of the promised 9 AM) but this time he was prepared. Had read up on the installation..used the same strategy the TYORK suggested in this forum. Replaced the switch on the roof. Removed the new multiswitch that he had installed in the...

Thaks Tyork. I will keep you posted on what happends tomorrow and make actually take you up on your offer and have him call you. I wonder what happens to others though? Where do they turn for help?

Thanks Tyork. I guess the challenge will be to explain all this to the installer. Wish me luck for tomorrow. As much as I can see the humor in all this, it is starting to wear thin now.

Thanks guys. Here is what I had before the new line installs. 2 Receivers with a grey box at the back. The one that seems to lock on. The installer tells me there is a switch on the roop that takes in 3 cables and 2 come out down to the basement. Now in the basement he has a Wingard VM...

This has to be the longest running service call story..but believe it or not it still continues. The installer shows up at 1 PM. For those that have lost count, this is my 8th 1/2 day that is rescheduled from my real work. He lays down the 2 lines such that now 2 lines go to each receiver...

A quick update on this saga: After I called TYORK's boss (thanks TYORK), the installer did show up at 4 PM. He found that there was just one cable going into the Voom receivers. I have 2 receivers. It seems there should have been two going into each That implies, as he said, I need a 2 new...

Thank you. The company I believe is Prodgital out of Columbus. They subcontract their work to some other firm in Cincinnati. I have called everywhere GET-VOOM number the Install Inc. and the Prodigital numbers. At this point we (family and friends) are rooting for our respective bets. Most...

I had read about all the issues with installation at Voom but thought most of them were exagerrated. My original install was flawless. But my recent experience is a story in itself: Satellite went out on the 24th Dec snowstorm. Serive called for PM of the 29th. Early morning on the 29th...