Recent content by compcond

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    Why Dish is losing a 10+ year customer

    When the rep says "It's probably going to fail again so I'm sending out a replacement" that, to me, means "it's probably going to fail again."
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    Why Dish is losing a 10+ year customer

    The receiver began working after about 6 reboots, not one.
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    Why Dish is losing a 10+ year customer

    Last Thursday I had surgery on my right foot; it’s out of commission for 6-10 weeks. I got home from the surgery center about 4:00 and my Hopper (no pun intended) died about 3 hours later. I called tech support who told me she had just dealt with 3 other customers who had the identical problem...
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    minimum 1 joey per hopper

    My rep offered 2 Hoppers and a minimum of 3 Joeys. Satellite or not I'm quite sure the sun's not shining where I told her to stick it.
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    What happened to customer service?

    I have a 622 and a 722. I want to either A: replace one with a Hopper, B: replace both with 2 Hoppers and 1 Joey, or C: replace both with 1 Hopper and 2 Joeys BUT I need the abiltiy to prevent the Joeys from deleting programming on the Hopper (a family member has dementia) No. No. No.
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    What happened to customer service?

    I've been a Dish customer for about 10 years and the customer service reps I just spoke with make me want to jump ship. The answer to every question I asked was "no." I WAS TRYING TO BUY EQUIPMENT, UPGRADE MY SERVICE AND GIVE THEM MORE MONEY and the answers were "no." The rep barely spoke...
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    Audio Sync

    I recently bought an LG 55LH90 and am only 10' away from it. I feel like I'm always watching a Japanese horror film. I have rejiggered my audio so I'm going through the TV then through a Sony decoder just to fix the stupid timing. The Dish receiver has analog out and I'm using a 2-channel...
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    Audio Sync

    With all the problems people are having with lip sync would it really be that difficult or use too much RAM to add a -5...|...+5ms audio sync adjustment to the menu options on the VIP receivers?