Recent content by Dcdmd13

I completely agree!!!! It's a double edged blade your gonna get cut weather you do or don't have connectivity or the customer creates a service call ( because they cant operate there tv) without consulting the direct cell phone number you left them no matter what it's the tech's fault. I use...

I am interested in how you use your iPhone for the first call back. I'm not a veteran installer by any means (about 6 months with direct then I moved and now about 3 with dish) but I would really like to know more.