Recent content by dpless

  1. D

    Audio Problem

    Problem Solved I took my AV receiver to my dealer for a firmware upgrade over the weekend and the audio problem is completely solved. My receiver locks in on the audio signal after every channel change, whether it is stereo or DD 5.1. Doug
  2. D

    Audio Problem

    I just spoke with the shop where I bought my receiver. They thought that the receiver was not locking on the digital signal. They suggested a firmware upgrade for the receiver. I will post the results after the upgrade. Doug
  3. D

    Audio Problem

    I have read a number of posts about audio problems, but have not found a solution to this one. I just had my Voom system installed yesterday. My problem is that every time I switch channels, I lose the audio signal. My system setup - Voom STB optical audio to B&K AV receiver and Voom L & R...
  4. D

    Customer Service

    I am considering subscribing to VOOM. I called the 800 # 2 days ago to sign up. The CSR took my name, address, and phone number, told me that they were experiencing a high volume of calls, and told me that someone would call me. That was 2 days ago and I have still not heard from anyone at...