Recent content by Fripp

Well, well... I called CS and it seems that this is indeed a billing error and a "Known Issue" on their part. They corrected it and credited me for what I have been overpaying in previous months. So everyone that has the current "Select" package: Check to make sure that you are being billed...

That is just the cost of the package itself w/o the services (DVR, HD Access, premiums, etc), or tax or anything. What other details can I give you to help? If I call CS what should I say, since I can't point to their "published price" of the Select package since they don't advertise the...

$39.99? So, how come I am being charged 51.99 for SELECT?!? Stonecold, et al, I currently have Select as my package. Looking at it right now under my account on Directv.com: ------ My Package: SELECT (Gray/silver DirecTV “swoosh” logo) Price: $51.99 Monthly ------- This is not...

Wow -- Above and beyond, hancox. Thanks a ton. I will be hooking up 2 HR20s. I will update the software prior to adding the new SWM/LNB. I'll let you know how it goes. And a sincere thanks again to everyone here for the great info. J

Hancox, I am getting my info about my Indy locals being on 101 from this (Indy is #26 DMA): DIRECTV Local Channels by DMA Ranking Do you know if this is accurate and up to date? Is there another place I can go to confirm that Indianapolis locals are indeed on 101? Also, does anyone...

Thanks a ton jdspencer, peano! That is exactly what I wanted to hear. I googled images of the AU9 and AT9, and I definitely have the non-sidecar AU9. Are there any performance issues with using SWM vs dual cable? Thanks again for the assist! Josh

I’m trying to figure out what I need to go SWM with my current setup. I currently have a non-SWM 5 LNB slimline dish (circa late-2007) hooked up to 2 HR-20’s (one with dual coax ins (main viewing area), one with a single coax in (secondary viewing area). The reason I want to convert my setup...

So they DO pro-rate when you cancel. That's good news. Can anyone elese confirm this?

I have regrettably decided to cancel Voom. It looks like (for me at least), that Voom bills on the 28th of the month and then takes it out of my CC on the 7th of the following month. -If I cancel today, will my CC be billed anyway for the upcoming month? Or… -Since it is before the 7th...

I created a similar thread on AVSforums a couple of days ago: VOOM's Land Line Policy: An Important Issue If this issue affects you, check it out. It’s already up to 147 posts. There are a heck of a lot of Voom subscribers (and potential subscribers) voicing their frustration over...

I hope you are right Sean, but if in 4 to 6 weeks Voom shuts down my receiver because it is not because it not hooked up to a phone line, then I won't BE ABLE to "hang in there"! :( Believe me, I'm not going anywhere... unless Voom assumes that anyone without a landline is a crook, and...

I feel that this is a very important issue on the horizon for Voom and a number of its subscribers: Voom feels that all of their boxes need to be connected to a phone line for security purposes. This is not a view shared by DirecTV or Dish (before switching to Voom I had DirecTV for 3 years...