Recent content by GooberedUp

I agree. I had gotten one H1 to HWS upgrade for no commitment a number of years ago. They wouldn't do the other without comment, but at the time I didn't care.

That's wrong. At any rate, I'd pay the $99 for the huge difference in features and performance you will see.

I got a refurbished H3. It's been working for several months now. That was the replacement for my brand new retail one that died in a week. These things probably aren't quality controlled very well.

He should keep calling until he gets to "yes".

If it wasn't something that was only functional with dish service, I would have sent it back to the point of purchase to make sure I got a new device. But in this case, there wasn't much point. I was disappointed in the failure, but it was no big deal given that dish handled it promptly once I...

I bought mine there. It installed just fine without any complications. Unfortunately it was defective, but I didn't want to deal with returning it to the store. I just let dish send me a refurbished unit. Works great.

I had a very helpful Mexican CSRs also. Well spoken and knowledgeable. My customer owned H3 had a thermal issue where it would turn off and then turn back on if I pressed down on the case. Several CSRs games me the run around, but he understood immediately the issue I was having and scheduled a...

Just keep calling back until you find a knowledgeable rep. Try to get US support. Overseas seems a little clueless.

Actually, arguing sometimes works. For me, it caused the CSR to go check with someone else who had the right answer I was seeking.

Mine is working now. I disabled in the Alexa app and then went through the linking/authorization process again.

Same here.

When my own purchased H3 went bad, I was sent a refurbished one from Dish. I'd only had the new one for about a week, so I could have sent it back to the store to get a new one, but I didn't care.

I love the H3's. No issues here after replacing a defective unit.

I like both the 54 and 52, with the former being a bit better. For us, the 40 and 54 are pretty equivalent for what we use the remote. The 52 is just a little behind.

I was getting a similar error on a wired Joey connected to an H3. Defective H3 that had thermal issues. Got/getting a new one.