Recent content by ivonne

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    Will you now get NFL-ST at $49 for the HD games?

    Just a reminder for the auto-renewing nfl customers that can get Super Fan for $49, it does offer some additional options aside from HD games. There is also the Red Zone Ch. that continuously switches to the game with the best plays. The Short Cuts ch. that replays all Sunday's games once they...
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    Customer's Who Are Rude And Want Everything Free

    Both have been right about Oklahoma. There are two centers in Oklahoma. Tulsa is Directv owned, Moore is Convergys.
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    $4.95 a month for DVR service. is this right?

    The DVR service is available at no additional cost only if you subscribe to the Total Choice Premiere package ($93.99). However, the one charge will cover any DVR active in the home.
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    1 year comitment

    The most common reasons for an additional yr commitment is if any additional equipment was purchased or activated on to the account it is applied (This also includes any upgrade for locals/dvr/hd/multi-sat programming. Also, if you have ever moved and accepted the Mover's Connection it is...
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    Active Weather

    D10 models received software upgrade this month, D10-200 and 300 will get upgrade end of summer.
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    Best customer treatment?

    Actually, there are now a seperate group of tenured agents that answer phone calls from longtime valuable customers to ensure that these customer are shown appreciation.
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