Recent content by Jaybsooner

  1. J

    Problems with HR20 100S PLEASE HELP!!

    Did they replace your unit? I am already on my second brand new one. When they replaced yours, did you new function o.k.? I hope I don't have to get another one, I went through hell getting the last one.
  2. J

    Problems with HR20 100S PLEASE HELP!!

    Have you heard of any others having this similar problem (particularly the DVR functions stop working)? Just wondering. Thanks again for the help. Downloaded the new update. I'll let you know how it works out.
  3. J

    Problems with HR20 100S PLEASE HELP!!

    Thanks again, trying it now. The new software is listed as (0168) Is that the newest update, or should I check again later for the latest beta version?
  4. J

    Problems with HR20 100S PLEASE HELP!!

    Thanks for the quick reply. I have already had them replace the unit once. Won't get into what a nightmare that was. Try 3 hours on the phone. Anyway, can you point me to a tutorial on how to download the software update? Should be active now shouldn't it (I am in Oklahoma and it 10:00 p.m.)
  5. J

    Problems with HR20 100S PLEASE HELP!!

    A tech installed both of them. I am sure I saw him do the software updates, both times he installed the units. Will go ahead and try the update though. Do you think the hard drive reformat would make a difference when there is notihing on it to start with? I did record a movie in the past...
  6. J

    Problems with HR20 100S PLEASE HELP!!

    Hello, new to the forum and site. I am hoping you guys can help. I recently upgraded to an HR20 100S DVR. I have been having problems with these units since I switched. I am currently on my second box. I received both as brand new and they were not refurbished. My initial HR20 100S worked...