Recent content by jcoppola

Sorry I did not notice Kmeyer post. There must be others with this problem then us two? Sent from my iPad using Tapatalk

Here is my issue I have the Hopper Plus and a Joey 4. For the most part it has been rock solid the last 2 years. A few weeks ago the Netflix app on the Joey 4 will open up but not load any program the circle just spins and stays at 0 percent. Then an error message pops up saying not connected to...

I should have mentioned. The TV is a Hisense UG8 65 4k. Thanks

I have been wondering this for awhile. I realize that the satellite signals are compressed and may not look as sharp as over the air but why would the apps on the Plus not look as sharp when compared to the same app playing directly from my Hisense TV? I watch a lot of hockey on ESPN plus. On...

It is happening again Josh. After last nights restart folders with multiple recordings in them will not show the episodes and won’t load. Receiver ID sent in DM to you. Thanks

Yea I have the Hopper Plus

Thanks for getting back. Yesterday I restarted several times from the tools menu with no change. I did not do an unplug restart. This morning however after the nightly restart it is fixed as of now. Thanks again.

Update, if there is only a single recording it will play but, if multiple episodes the episode won’t load or play. Also noticed that if it is still loaded in home page as a recent recording you can click and play that new episode even if multiple other episodes but still no way to see and play...

I have a different issue. 365 downloaded last night. Since then many of my DVR recordings will not load and are stuck at the blue bar trying to load. An example is Yellowstone. There are 8 episodes from CBS but if you click on them the recordings don’t load. But, if you click on Yellowstone in...

I’ll chime in as well. Me too!

Regular TV does not come up. I have the PLUS, says it can’t connect to hopper. If I remove the plus will it boot up to live TV do you think? It does not get past the second line in the boot up process.

Making grinding noise. Won’t fully boot. Can I swap Joey 4 from bedroom to living room, or does it need to see the hopper. Thanks

Be patient and keep trying. It took me 4 tries this morning. I used the update tool, 3 times it went through as usual but when it came back up with live TV and the home screen it was still on 339. Finally on the 4th try it updated.

Tech came and went and Hopper Plus and Joey 4 installed. This tech was excellent gave a nice tip. Some controls with the remote on apps are very sluggish, Im hopefully over nice few days this will get a little quicker. On question. On thé native apps on the TV movies such as Marvel will play in...

I’ve been customer since 2000 and the service has always been good and when I have needed help or moved customer had been excellent. My recent move to a new house has been a nightmare. I called to set up an install at my new home. The person I spoke with set up the appointment. I told him I...