Recent content by Jeff_in_MA

yea, I tried re-booting. I was still out when I went to bed at about 2AM last night. When I turned it on this morning at about 9AM, it was working again. The temperature was about 35F so I think whatever was on the dish/LNB, it melted away. It could also be water expanding as it freezes and...

Did you Lose signal in snow storm? I have lost signal since about 5PM today in heavy snow and it is still out at 8:30PM with signal strength at zero. It happens almost every time in heavy snow with outage lasting all night. I always suspected that the dish/LNA gets covered with snow and ice...

The picture quality is definitely worse on my 65" HDTV, especially when watching moving images. Still images are slightly worse also, just like when a jpeg picture is compressed another 20%.

yea, that's what I think too. If you are close to the towers, then you can pull out the OTA coax in the back of the box and connect any small indoor UHF antenna, even a bow-tie antenna, and see if you can receive any more stations. You can also check to see if the DC power supply that powers...

Subdude You must have a problem on your side since all local channels are working fine here. If you are close to transmitter towers, then you might want to try a small UHF antenna that sits on top of the TV in case there is a problem in your antenna/amplifier/coax. I can get all Boston...

Needham towers up and running again All local stations are ok again. My guess is most of local stations (CH2,4,5,7,44) share the facility and towers in Needham. Does anyone know for sure?

I also lost most of Boston channels at about 1:40AM Saturday. I do get CH7 and CH25. I also get all providence channels but lost CH2, 4, 5, 44, 38. I don't think it is a Voom problem as I do not get these channels on my TV's HD tuner either. It may be a problem of the transmitters in...

I really hope people don't keep requesting service calls for problems that are not caused by Voom. Even if Voom is at fault like the CH 5.11 problem, getting a tech from Install Inc or others is totally useless. We are just wasting Voom's money. I want to see Voom getting close to...

Thank you 731. That confirms that it is not Voom's problem as I have been saying. A real problem that Voom has to address is CH 5.11 (UpdatTV) which keeps un-hiding itself and freezing the STB every single time the box is tuned to that channel. My TV's HD tuner receives this deadly channel...

I still think Voom has nothing to do with the CH7 problem since I am seeing the same problem on my TV's HD tuner. I wasn't getting CH44's for a few weeks but since Saturday, they are coming in perfectly and CH2 is not coming in now, both on VOOM and my TV's HD tuner. I think the stations are...

Hmmmm, so Mitch, can you get CH7 right now on other STB? I have watched CH7 for a year on my Mitsubishi WS65711 HDTV with built-in HD tuner and even that tuner stopped receiving CH7 for several days now. All other Boston stations come in perfectly. That's why I think the problem has nothing...

Channel 7 (WHDHD1) seems to off the air. I can get all Boston stations directly through my HD tuner that's built-in my TV with a small indoor antenna and Ch7 has been absent for a week or so. So it appears that this problem has nothing to do with Voom. I guess I am not the only one with...

Can I use D* or E* dish/LNB to receive VOOM? I am suspecting that my VOOM LNB has degraded and don't want to deal with another incompetent Install Inc tech. If Voom LNB is unique, can I buy one somewhere?

I am in Boston area and there is a non-working OTA channel which causes a lock-up every single time when I flip channels through it. It happens if I stay on this channel more than half second. An obvious work-around was to hide the channel but the problem is this channels re-appears and I...

According to antennaweb.org, channel 44 and channel 2 transmitters are located at 107 degrees. I get perfect ch2 reception all the time. So why do I have such erratic reception with Ch44? Since they are both PBS channels, aren't the transmitters located at the same place?