Recent content by JimA

Just FYI...after I finally got hold of a CSR yesterday during the day they told me I was mistakenly cancelled (couldn't explain why). Last night, sure enough, I was receiving my subscription again. For the heck of it I called the 333-dish number again and this time I was able to get a prompt to...

Nope - calling 800-333-dish Nope - I called 800-333-3474 probably 10 times and each time it prompted me through the standard prompt (1) if existing customer, then enter phone number, then states "tranferring you" to a CSR, then states customer service closed. I just couldn't believe they didn't...

Okay, it's 9:00 p.m. CST and I finally get to sit down and watch the tube. Turn on one of the 522 tuners and most of the channels I subscribe to (top 120) are red in the guide (meaning I don't subscribe to them - but I do!). I go to call customer service and they are closed? Does that mean I...

Simon, Point taken - I agree that reading manuals and threads do help, but I've been programming for a long time now, and while we can look most things up in a manual or by sifting through threads, most of the time shouting a question over the cubicle wall for a quick answer works best and is...

How to check box for software version number? Okay, remember guys - the only stupid questions are those not asked, right? I'm new to the 522 and DVRs in general. How does one see what software version is running. Also, does the company automatically download software/patches as they become...

Okay, here is a newbie question about the 522 program guide. I've only had the Dish Network and the 522 for a week now. I switched from DirectTV and was very familiar with their guide. Occasionally, with DirectTV, the program guide would show "unavailable" for a few seconds, but then the program...

Just as I suspected. Thanks!

The Dish Network is going to be coming to hook me up (new service) with a DVR 522 Monday. This will be the first DVR I"ve ever dealt with. I know that you can request certain shows to be recorded that fall within certain time slots, but what about events that may go over its alotted time frame...