Recent content by Joeydutton

The retailer I do installs for sells quite a few international packages. But we have encountered a wonky glitch in the billing that is really unfair to International subscribers. Case in point, today I set up a Indian family with the 121 dish and a 61.5 dish for them to get the South Asia...

So don't keep us in suspense. Did he ever show? Is your install completed? Whatever the case, you might be getting pissed at the wrong person. As an installer, there is waaaay more to the picture than what you see. When I worked for Ironwood Communications (Directv contractor), it was...

You're not far from the truth here, in my opinion. As an installer, I was given no training whatsover on Superdish, yet that didn't seem to matter to the retailer I worked for. He gave me dozens and dozens to install. Everything I learned, I had to learn simply by trial and error. And...

Do you mean get your SBCA license? Visit www.sbca.com and click on membership for dates and locations of the test. The test costs around $150-$200 and is pretty easy, in my opinion. I'd say stay working for a retailer or a fulfillment company. You'll make good money through those...

Sounds like he was just trying to get out of doing a pole mount. It is usually a little easier and faster to put in the house. I know about a dozen installers and not a single one of us has ever had ANY training on a superdish install at all. I had to learn how to install them just by...

Some of the guys at our local Aerocomm branch have been doing the sort of thing. They just got fed up with the excessive rules and regulations we were supposed to follow and started cutting corners. Much to my surprise nothing has happened to them. It seems as long as the paperwork is signed...

You make it sound so easy. When we try to get Dish to change the workorder, it often becomes a huge headache. The phone monkeys usually argue with you and ask for a "legitimate reason" to drop the 322. Or often the phone monkey will get confused and have to put you on hold while they go...

I used to think Tivo was a pain in the butt because it needed two lines, but now it seems like a breeze compared to putting a 522 and 322 into one house. I miss my days with Directv!

Purely from an installer point of view, I must say I really don't care for these 322 and 522 receivers. They are very difficult to install and consume a massive amount of resources (cable, connectors, etc). They are extremely time consuming and seem to be full of complexities and puzzles. It...

I had the same experience with the paperwork and legal details. It was endless! It literally added at least 2 hours to my day. And there was no mercy if you didn't get every detail correct and submitted on time. Never mind the fact I had just spent 12 laborious hours crawling through a...

Well, that's just it; they now say we MUST accept jobs 6 days a week or we will be given no work at all. I think the IRS would probably say that is changing our status from a subcontractor to an employee. I don't have a choice to not work or take a day off at this point. As for the...

I'm an installer and recently changed from working for a local retailer to a new fulfillment company called "Aerocomm" that set up shop in our area. But after only about a month I'm beginning to think it has been a mistake. A lot of crazy things are coming down the pipe from this company...

Amen to this!

You ain't the only one No that isn't dumb. As an installer, I hear this same thing every day. Instead of putting, say, four receivers in a house that is already wired up, Dish Network insists on rewiring the whole damn house to fit their stupid receivers. Sometimes we just about have to...