Recent content by jwd

  1. J

    Installation nightmare with D*/Mastec

    I am getting a 5 LNB dish, 1 HDDVR, and 3 standard receivers. I'm not sure what you mean by a local dealer. Can you give me an example?
  2. J

    Installation nightmare with D*/Mastec

    Well folks, guess what? My installation was re-scheduled for today (7-31) from 8-12. Nobody showed up. At 12:01 I called D*. They put me on hold, and at 12:16 said the installer would call me within 5 minutes. I waited 30 minutes, and called back. This time they put me on hold and at...
  3. J

    Installation nightmare with D*/Mastec

    Thanks for the advice. I talked to installation support. They said they would credit my account for the 2 missed appointments, but that I would have to call back after installation is complete (whenever that is). They could not move up the service date. I talked to Mastec again. As...
  4. J

    Installation nightmare with D*/Mastec

    No offer of $100 for a missed appointment. Do you think that's possible or likely?
  5. J

    Installation nightmare with D*/Mastec

    Lincolnton, NC 28092
  6. J

    Installation nightmare with D*/Mastec

    I am a new customer. I called D* on Monday, 7-14 to establish new service. The CSR asked me if an installation date of Friday, 7-18 (12-4) was ok. I agreed. I took vacation from work to be home for the installer. At about 1 pm, a lady from Mastec called and said that they had been...
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