Recent content by kazuma05

Last year around this time we where having the same issue with Fox/News Corp. Other cable companies had the same issue with them too. Rupert Murdoch is greedy and a crook. He and his company want more money then they really deserve.

Dish network and Griffin Communications are in the middle of our negotiation for a new carriage agreement, but no agreement has been made as of yet. If a new contract is not worked out then some customers could loose some locals starting January 16. Source...

While watching the NFL on local Fox I seen a dish network commercial with Charlie in it. Charlie is willing to buy commercial time on Fox but refuses to pay more than what he thinks is a fair deal for the FSN's FX and Nat Geo. Does this make sense to anyone/

Be carefull hooking a receiver to a phone or ethernet connection. I had a customer who was audited by the equipment verification team, because the phone number that he was just given by the phone company was listed at another address. After faxxing in proof to the EVT deptartment he was able to...

When I first started working at dish they use to have the MLB Extra Innings. Ever since dish hasn't had the YES network any many years, any time some one wanted to watch the Yankees had to watch them on their opponent's network feed(example: New York vs Boston would have to be watch on Boston's...

Many advertisers broadcast their commercials in mono sound(1.0).If you have a tv with stereo sound (2.0) or Dolby Digital surround sound (5.1, 7.1) and watching a movie or show in that sound format and a commericial comes in mono it will always be louder. It takes less power and volume to...

Dish needs to get their act together so that the FSN's don't end up like the YES network. Dish did have the YES network a long time ago but do to a contract dispute the channel was never played on dish again. Charlie loves to low-ball programmers. DIsh hasn't had the YES since the time I have...

When I first started working at dish they use to have the MLB Extra Innings. Ever since dish hasn't had the YES network any many years, any time some one wanted to watch the Yankees had to watch them on their opponent's network feed(example: New York vs Boston would have to be watch on Boston's...

I wish dish would settle this with Fox. I have answered calls from angry customers pretty much all since the takedown. Many are threatening to cancel. It's not new for dish or any other pay tv provider to have a channel removed during a new contract dispute, but this is the worst multi channel...

Most people are already aware that some big corporations donate to charitable organizations. The two main reasons for donating are so they can receive a tax deduction and to improve the company's image with the public. This is a good a business practic. Most people wouldn't have any objections...

Dish will allow for a customer to put only one reciever in an RV/camper, but only under the following conditions: The receiver must be purchased and not leased. If agent hears that a receiver in an RV is leased then they must fill out a form to the EVT (equipment verification team). Dish will...

Unfortunately this happens if a customer has 5 or 6 receivers and not all of them are hooked up to a phone line. As an agent I see this pretty often. Dish also get suspicious if you order a lot of sports PPVs (such as NBA League Pass, ESPN Gameplan and others). The accounts that most likely to...

Any time a customer meantions that one or more of their receivers is at an another address or at a business, the agents are required to report that information to the equipment verification team. Dish does this because they want all receivers to remain in the same address. If you are reported to...

The process of setting a customers PPV credit limit to zero dollars is no longer an option for front line customer services agents anymore. We always had a way to lower the limit at the customer's request until this year. It can still be done, but in order to it now the agents have to hunt down...