Recent content by Kelly_A

Arrived today. DBS1 & DBS2. Guess they’re still shipping old stock. I’d have applied the $300 in credits towards bills, had I known. This is really basic info Dish CS should have been able to tell me when I called or used chat. Guess the newer gear is strictly for tech upsells.

thanks for additional info from everyone. I tried the Amazon route for info first, but couldn’t find anything. I suppose because it’s a Dish specific model? Anyway, it’s ordered and I’m stuck with it now. Really hope the PCM input, that’s documented in manual, is actually a feature and not an error

Polk Audio replied to my email and sent a PDF of the user’s manual. Really more of a ”quick start” guide and includes no specs or dimensions.:rolleyes: I did, however, find a picture of the front panel status lights, which shows PCM as an input option. See attached. Just FYI, and thanks a third...

Thanks again for steering me to the model. Emailed Polk support. Surely they can send a PDF or link me the specs.

Thanks for the reply. Maybe the newness explains why cs has no info. I’m still not finding detailed specs, even on the Polk site. Not even a width for the soundbar. You mention no PCM, do you have access to the full specs?

Should’ve added, called support and used chat. Apparently they don’t have access to the model number. Specs provided on redemption page are skeletal, at best.

Does anyone know which model Polk soundbar Dish is currently offering for redeeming referral points? Couldn’t find any definitive info on the Dish site. Thanks, Kelly

had charges for two PPV movies on my most current bill, I’d ordered both from the website and used PPV certificates to pay for both. Neither PPV certificate was applied and I was charged for both. After 22 minutes on hold, the CS that took my call informed me that in order to redeem a PPV cert...

Not sure what changed in the last 24, but it’s showing in the guide now. Even the splash screen looks good :clapping

Just checked, my “all channels” guide does the same. Jumps from 535 to 823. H3 on a 4k. Guessing 540 just hasn’t populated to the guide yet. Anyone seeing 540?

not that it was ever much use, but I’m still surprised https://communities.dish.com/t5/News-and-Announcements/MyDISH-Communities-Shutting-Down/m-p/32406

Full disclosure: Although I was not in contract, I was under a DTv 2 year promo that expires in late Feb. I had no expectation of the price remaining the same. But the promo drop off date was too far out to begin the bargaining process. So I don’t actually know what I’d have been paying in a...

“Yea, cause you always get the right info from the 800 number. /sarcasm off” IDK, is the 800 number no better? I do plan to buy the AirTV or Dish OTA adapter at some point. And buy and install an antenna in the attic. I’ll talk with the manager tomorrow and see if we can come to a compromise...

No help from the local retailer. After 30 minutes in the store until they finally got ahold of someone further up the management chain. I left with a promise he’d get it straightened right out, add the locals as promised, and one of the girls would call me. No call. When I called the store...

Locals do not show up on the My Dish app, nor are they listed as an individual line item on the contract I signed. I relied on assurances from the retailer and installer about the locals being included - assuming they were included in the line item: “America’s Top 120, regular price $67.99“...