Recent content by Ken_in_D

Thanks for the input, all. If I use a new phone number, does anyone think the install tech will have any heartburn when he sees my old dish, sat boxes, etc. with a functioning account? I'm going to try the cancel option first. I'm not after the world but it p.o.'s me that the csr's won't...

Who are you guys talking to at Dtv? I've been a customer for 5 years and they wouldn't give me any incentive to stay when I wanted an upgrade to HD. I'm going to try the "cancel/customer retention" angle.

Thanks for the ideas. I may try both. I tried to sign up as a new customer with D* but I think my home phone number raised the red flag.

Uverse has been sending stuff to me for 9 months and their offer was what pushed me to go to HD. I set up an install date and then bought a 50" plasma and a new AV receiver. At installation, the tech said the signal was too weak; 29000 microV versus 33000 needed. So, I was too far from their...

I have been a DirecTV customer for almost 5 years. I finally took the HD plasma plunge and called DTV to upgrade my service to HD and DVR. Their bottom line reply was $199.00 for the box plus additional fees, etc. I pointed out that new customers get all sorts of incentives, i.e. $99.00 for...