Recent content by kylekatarn

Not only am I an installer, but customer too...lol

The wall fish is part of the installation, but I would slip him some green anyway.

Have you had a tech come out and check it out and replace it. I find that the replacements they send in the mail do not last as long as the one I may come out with. Who knows maybe UPS dropped it 50 times before you got it?

The 612. A 612 is for one TV. Yes it is like a 622 HD dual tuner, but it is for one tv. You can record one thing and watch another, but It is for hookup for one TV.

customer service I am a dish tech and can relate to your pain. When I get a rep on the phone that drives me crazy, I hang up and call back. Especially when you get one that barely speaks english. I have done some installs for some of those reps and trust me when I say they are no brighter...

I am a tech that has been with dish for a long time. It's kinda funny that I have seen instances where they have waived the phone line fee for certain customers. The reps on the phone will tell you they cannot do it, but I have seen it. Your best bet is to connect a phone line to the...