Recent content by markfp-1

I hope they do some good bundling of services. Although I've been with DirecTV for 16 years, we had to keep Time-Warner for phone and internet. I'd drop them in a second if AT&T/DirecTV offered a good packagel.

Most people are creatures of habit and would complain up a storm those channels (or any of their favorites for that matter) got changed. Maybe not on these boards, but the public in general. It's like when a store moves things around. They may have a logical reason, but watch out for the...

I'm in New York, but as it turns out he got his download early the next morning around the same time. I checked all four of my DVDrs and they all got it, that first night, at different times and all within a window of about 40 minutes. He doesn't have a lot of patience and after the problem...

Hit "menu", then scroll down to "settings and help, hit that and when that changes hit the settings icon. The info page will appear and you'll find it there.

This has me curious. I know when they do a software download it's not like they push a button and the whole country gets it at once. A few days ago, I began reading that they had started to do the one that would correct the problem that causes recordings to automatically delete themselves. I...

I discovered this issue last night. My neighbor experienced the same thing and called DirecTV this morning and was told it was a problem related to a recent software load. I not a technical person and haven't searched the forums to see if this has been discussed before. Perhaps, some of our more...

Most states don't have a "3-day cancellation" law and some that do are very limited. Here in New York the law only applies to sales made in a person's home by a salesperson and doesn't apply to phone, internet, mail or other sales.

In my little corner of the country, upstate New York, we're use to dealing with lots of snow, the streets get plowed promptly and the airport remains open, although often flights can't get here because others are closed. The killer this year was the extended frigid temperatures. Ten below zero...

I think TWC has shot itself in the foot. If they can't reach a deal to bring it back and there are no mobs of angry viewers storming DirecTV's gates with torches and pitchforks, other cable and satellite services are going to think twice when it's time for them renegotiate. Times have changed...

I remember it too. We lived in the Albany, NY area and my Dad turned his transistor radio and the only station he could pick up was somewhere in West Virginia. People came out of their houses looking to the skies certain that it was a Russian attack.

Good advice, and as some people have found out, if you're belligerent and threaten to quit you might just find that they've taken you at your word and pulled the plug by the time you get off the phone.

I think a lot of companies, not just DirecTV are tightening their "give away the store" customer retention policies. If you're a good customer, with a legitimate concern, they'll be glad to work with you, but if it's obvious to them that you're just looking for a freebie or that there's no...

I know what you're saying about cops not needing your address, but in a hundred different instances, other than a passport, a driver's license is considered the primary form of ID and for that reason needs your address on it. Personally, I'd prefer some form of universal photo ID card instead...

I know a number of people who have HD tv's, but only get SD service from their cable or satellite company. Sometimes it because of money, but often it's because, at least to their eye, they really don't see a difference. I have a neighbor who bought a huge TV, I think it's 70", but refuses...

When my wife and I were on a tour of the Canadian Maritime Provinces a couple of years ago all the hotels had cable which carried American stations for the major U.S. networks which wasn't surprising. What was, however, was where they came from. The closest was a PBS station in Rochester, NY...