Recent content by meejan

  1. M

    Do you have to have a phone line plugged in any more?

    If you did not receive the loyalty credit then you are not going to get it. No need for the roulette. It only applied to certain accounts depending on the actual price jump.
  2. M

    Customer service going down hill

    Also after hire. I don't see the relevance...
  3. M

    Returning DUO receivers for SOLOs

    lol, well some people are already getting credits automatically to help lessen the pain from the increase maybe thats why.. I guess it's how you approach it, I know you can possibly save on the actual price of programming then get them to swap the receivers or adjust the fees. sh*t a regular...
  4. M

    Returning DUO receivers for SOLOs

    Yes, they will send you a box to send those back and remove them from the account once it's been returned.
  5. M

    $5 charge for cancelling promo HBO and Showtime package?

    at no point an time should you be charged to remove a promotion. The 5 dollar fee is for when you make changes to your account that lessen the amount you pay or even if you make a change and the amount remains the same. Promo's are not included in these scenarios because they are just that...
  6. M

    Do I have to connect phone line or LAN to 722 receiver?

    This used to get you the benefit of the 5 dollar savings for having a dual receiver. Since this is no longer offered you are not required to connect the phone line or the LAN. If you wish to use VOD or the interactive features on your receiver you will need one connected though.
  7. M

    Returning DUO receivers for SOLOs

    If you been a long time customer and good on the payments i doubt they would let you go without a fight. Might give them a call, I prefer the chat though to be honest.
  8. M

    Returning DUO receivers for SOLOs

    Not without help from the loyalty department. Downgrading is actually only available with the use of the dish'n it up program which is usually used to upgrade your receivers. You may have a free upgrade available to you but it will come with a 24 month commitment and the second receiver will not...