Recent content by mercury

For new installs is there a choice between the 3 LNB's which give you HD without the HD Local channels or do new customers have to take the 5 LNB heavyweight? I currently have HD, use the 3 LNB dish which is larger than the pizza dish, but not by that much. I've had mine mounted to my roof...

I have a concrete tile roof with little in the way of wooden eves. No option there. I called D* today to find out why they decided to use one big dish as opposed to two light weight ones. The CSR didn't know and it seems like this is the way of the future for them. I remember years ago D*...

Has anyone had to refuse installation of the 5 LNB dish because there was no safe way to mount the hefty hardward on the house? Last month I had an installer come out and tried to talk me into installing the new 40-50 pound dish using two screws. I sent him away and decided I'd sink a steel...

The number for the free upgrade is 888-355 7530. No need to go through the number for CSR on their website.

After reading this site and consulting Directv.com I found about 40 minutes of time where I could wait on D*'s automated voice system to process me to the right people. Sure enough I did get the new receiver, new 5lnb dish and installation for the low-low cost of $0 and a 2 year committment...

DirecTV needs a new pricing model to account for HD as a stand alone package, but I doubt we'll ever see one. For those with only HD in their cribs, you can't stand to watch most SD programs and probably spend your time on HD programming. So you are paying a lot for stuff you don't want or...

I called a couple minutes ago, and asked the question, "why doesn't Sunday Ticket appear in HD?" First level CSR said well, you got to pay $49 for it. I politely said really, that doesn't seem very friendly. She said well, "since you are a long time customer, I'll turn it on for you right now...

I thought I had read here that it was unknown if D* would ask its existing customers to shell out money or not. If its old news, well at least its consistent old news.

Here's an entertaining site with news on what D* is going to do for its HD subscriber base as it roles out mpeg4. This is a good news story http://www.tvpredictions.com/freehdtv090605.html

The problem with charging for HD is this. The airwaves are FREE to all broadcasters and the guvment has said to all broadcasters that they MUST convert from SD to HD. So why not let the HD be free and charge us for the SD? D* and DISH have found a way to charge us twice for using their free...

Does DISH offer local channels or is it strictly get it youself using an antenna?

Just to help my blood pressure return to normal, after my CSR fiasco documented in a post last week on the DirecTV forum, I got on the web and the phone with DISH to see what it would cost me to exactly replace my D* hardware and services with DISH. I have one HD receiver and 2 DS receivers...

Just to help my blood pressure return to normal, after my CSR fiasco documented in a post last week, I got on the web and the phone with DISH to see what it would cost me to exactly replace my D* hardware and services with DISH. I have one HD receiver and 2 DS receivers, subscribe to Total...

I finally got to the bottom of this yesterday evening with another series of calls, disconnects, long waits. I had a lengthy CSR computer record, so that made the conversations much shorter and routing faster into the HD group. The news was this. You have to have seperate waivers for the SD...

I didn't include everything in my post, otherwise it would have been longer than it already was. Yes, of course the basics were discussed with all three CSR's down to the receiver id and serial number. I also told each of them that HBOH and ESPNH worked, but the networks didn't. In the...