Recent content by mheisen

For the past month or 2, I have had random, infrequent picture freezes. They last for 2-3 seconds and then the sound and picture catch up. This is visible live and in my recordings. I have the latest software, but the LNB has been in use for years in the Arizona Sun as has the Hopper. DVR is at...

The Amazon Prime App appeared on my Hopper three days ago, but it is not visible on my 4K Joey, either on channel 301 or the App menu. I have reset the Joey with power button, with the setting in the diagnostics menu, and by unplugging it. Does anyone have any idea how I can force a menu...

While I'm glad I'm not alone, I see no 4K at all anymore. All I see is 1080P scattered around. The one or two 3D is also gone. Thought I might have a problem with the hopper or HDMI that was causing the box not to see the UHD TV. Thanks

I have a hopper 3 and when I upgraded to a 4K/3D capable set I was able to see available programming (though sparse) for both 4K and 3D programming in the ON Demand section just prior to channel 501. I have not seen any for a month or so now. Is it no longer available, or do I have some kind...

You are correct, but if you notice on my original thread, I am able to access it directly through my TV which has the app as well. My intent was to let others know who may not have that option that it is an issue that they might want to contact Dish about. The Dish Support forum has acknowledged...

Appreciate the thought, but I already pay for Dish and Netflix and would rather have them working. The CSR at the DISH support forum says he has had three reports of this himself, and it is apparently now a "Known Issue" with the U332 update. I received it 12/10 on my Hopper 3

When switching to the Netflix App, the Hopper freezes giving me a blank pinkish screen. If I switch inputs on my smart TV, I can get to Netflix just fine with Hopper out of the loop. It may be some sort of update that Netflix pushed as prior to the last few weeks there was no issue. It takes a...

Could be why the issue is not better known. I post it for what it is worth, Have a good day!

I do not have the expertise (I'm not a techie) to comment on your experience. I can tell you that the tech called in to dish and was given the following list of routers that were not working with hoppers including the Hopper 3. His handwriting is poor, and some of the 6's could be G's, but this...

I had a session with a dish technician and was told that there is a known list of routers that do not "play well" with hoppers. I had no problem when I had 722's but now connecting the internet via WIFI for applications and even TV might be a problem. Though I show a strong signal, but it is...

I am looking to use Netflix on my Joeys. Bridging disables it self, sometimes several times a day. I can be watching and suddenly get the error that another TV has reset the moca, even if the hopper is off. I then have to go re-enable the bridging on the hopper and all is well (for awhile)...

Solved the issue thanks to an old post I found elsewhere in the forum. Went to settings>internet>advanced and turned on bridging. All is now well, and I have full internet access on the Joey. Only thing that I can figure is that it was on originally (set up by tech who installed), and perhaps...

I have done the reset through the menu on the Joey. Also the unplug reset.

I see the hopper with a green "connected" to the router, and a green "connected" to the internet provider. Have all along on the hopper. On the Joey, It is no router detected. See original post. Thanks