Recent content by nybo30

keller VA USA

Message from Ex CEO: Customer Service these days is a complete myth. In all large companies it is viewed as a cost center. These department have to fight hard for any budget to improve customer service. While any "person" would love to offer a client satisfaction; financially it does not come...

From my experience with customers and that is in the thousands - cable, direct and dish do not show or offer any customer loyalty. So if u threaten to leave they simply let u go.

So sorry let me also add to check the cabling for the 110...cabling should always be checked first. A line toner can be used for this.

Something else has to be the problem. The dish is designed so that if u get quality signal on 119 and 129 then the 110 falls into place. You dont have to align all three. This sounds like a bent dish or defective lnb for the 110. The 119 and 110 are brought in by the dp Plus twin lnb. Do not...

This is a common problem with the superdish. The 129 sat sits very low and even with a compromise to the other satelites does not mean you will increase the quality for the 129. I firmly recomend a separate dish 500 pointed at 129 or and run a line back to the switch from that dish. This will...

Let's clear up the 1000 or the superdish and adding a switch issue. If you have a 1000 and want to add a switch you must replace the lnb with legacy dual lnbs at the dish. You can not put a switch on a switch. So the 1000 comes with one dual and one dpplus twin. the twin has a built in...