Recent content by red hazard

Loyalty verbally threatened the ETF. Where was it mentioned earlier? The AG needs to know about their shady practices. Since I am both a Vet and a Sr Citizen, the Illinois AG will give my complaint priority. I am also contacting Consumer Reports as they are currently investigating issues like...

Agree and that is the route I am taking. It was retention that threatened the ETF but since the contract ~8 years ago did not specify exchanging defective equipment would incur a 2 year extension, I ignored her verbal threat as she was PO'd that I was quitting despite her attempts. I wonder if...

Does someone know what the main address for DirecTV is? It's required on the Illinois AG consumer complaint form. Thanks

I was on the phone for an hour and made no progress with the CSR in billing. I guess I need to write a letter to the BBB and the AG.

No upgrade. They replaced one Neanderthal HR24 with another identical one.

Yes. That is why they sent a followup "Final Notice" letter. I just wish I could talk to someone with DirecTV with an IQ above a piss ant. If I don't pay, I'll probably take a hit on my credit rating.

It doesn't make sense. Suppose you are in a new 2 year contract and your receiver craps out after 1 year. If its AT&T policy to start a new 2 year contract if you replace the receiver then you have 2 choices if you do not want to extend the contract. Quit and pay a 1 year ETF or continue to...

Back in Nov 2018 my HR24 quit working so I called DTV to get it replaced. A few days later, I got another HR24 and went through the lengthy activation drill. In Aug2019 the 2nd different HR24 shot craps and I called DTV and threatened to quit and got retention but I quit anyway. The retention...

I recently got a new UHD TV and when I check the display resolution on HD channels it always displays 480P which is not HD. Is the receiver defective; it's suppose to support up to 1080P? According to my bill, I get HD free for having auto pay.

I recently got a Sony XBR75X940E HDTV and was hoping to find the code for the DTV RX65RX remote. I just need the basic functions. No help on DTV site.

With the impending price increase, I am contemplating downgrading to TOTAL CHOICE LIMITED. Is there a Regional Sports fee associated with this package?

I get the chat window in Opera but cannot type in that window. Anyway, I managed to log into my account and the change was finally made. Reduced my MRC by 7 bucks. I do not use Chrome anymore due to embedded malware.

I previously found that "link" but could not get it to work in 3 different browsers.

I wanted to use Chat but could not find a link. I guess Chat is gone. Anyway called the 5000 number and talked to "M" (yeah that was here name) and could hardly understand her. She indicated I would have to subscribe to the Korean pkg to make the change and I told her I already had it. Asked...

It appears that you have one football team and a baseball team and STL has one hockey team and a baseball team. So If you are in the LA DMA with 2 football teams, 2 baseball teams, 2 basketball teams, 2 hockey teams, and a pro soccer team, then accordingly LA is charged over 4 times as much as...