Recent content by Smartkid

Is there a table that summarizes all the changes? The OP link just took my to the MyDish homepage. I just entered in a 2yr Preferred Customer Offer a few weeks ago so I assume I'm better off from that but I am curious about the changes to equipment fees...

I had the $42.99 price until July when my 2-year offer expired. But that was obviously granted in 2018. I haven't seen anyone here report getting that price in the last several months so not sure when exactly they updated it to $52.99. The guy I spoke to when I renewed yesterday claimed it was...

I think they will fix it now because I called them and guided them towards the link. When the CSR opened it up, he said "WOW" and then put me on hold for some time. It's still there now, but it will probably change soon: https://www.dish.com/downloads/legal/Existing-Customer-2-Years.pdf For...

I finally got someone that could help me out but I think the rates for the new Preferred Customer Offer have increased compared to what is posted on the website. I have Americas Top 120, which has gone up by $10 (was previously $42.99). � Programming Package Price* Qualifying Programming...

So I've been working on my case for a couple weeks now. In the past I always just came to DIRT on this forum and they used to sort me out but given that's not an option anymore, I've reached out to a CSR through Twitter and also the phone. I was an a 2 year preferred customer offer than...

Apologies for bumping up an old thread but was just wanted if the OP ever ended up getting his/her issue resolved? And what is the best forum to get the same level of VIP support that we've received in the past? I must admit I did not realize that DIRT has been gone for a more than a year...

Is there a way for me to verify that? The Hopper is an open space with proper ventilation. It is a refurbished unit so while I say that I've had it for 2 months, I'm not sure how old it actually is.

Hi guys I've found a bunch of troubleshooting threads on Hooper 3 rebooting unexpectedly but wanted to start a new thread for my problem. I have an H3 that is about 2 months old now. On Saturday night, I was watching TV and the show froze onscreen. I waited for 10minutes to see if there was a...

You're right, I see the OnDemand catalog starting to fill up. Certainly more than I saw when I checked yesterday and it also mentions where shows are available on Netflix. I'll have to keep checking. Looks like my H3 is still getting up to date. I'm not sure what Arc I am on. In NJ so I assume...

So my installation is complete and so far I'm liking it. It took 2 hours for the H3 to download the software and connect to the Joeys. A few points of feedback: 1. The OnDemand selection is rather limited. I was expected more. A neighbor has AlticeOne and they have access to much better...

My installation is today. Will let you know how it goes. Thanks for all the tips. Hope I made the right choice. Anything I need to look out for during the install (other than making sure it’s a H3) let me know.

Hi guys I spoke to retentions and the best that they could do was waive the $100 H3 upgrade charges and they recommended that I slim down my international programming to save the extra DVR costs from the Hopper and Joey. Not great because I have to give up some channels but I agreed to it. I...

I haven’t thought about the wiring that the upgrade necessitates so will have to take a look. I thought it would be as simple as removing and/or leveraging the existing wiring. I have the 722k in my den and the wire is feeding through to wall from the Dish (which happens to be on the same side...

Let me know how you go. I'm traveling this week so won't be able to get much traction.

Got it - Yes probably doesn't make sense for me to continue with these old 722s and lock myself into a 2 year commitment when Hoppers are the way of the future. Now I just need to figure out whether I can get the preferred customer offer and incentives that you mentioned in your first reply to me!