Recent content by Ti-maniac

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    What does Voom Need to do Most to Attract New Customers?

    NONE OF THE ABOVE. FIRE YOUR ACCOUNTING DEPARTMENT. I left VOOM because of the incredible difficulties with the accounting departement. For example, they still owe $58.11. Their most recent communique says: Response (William M.) - 02/12/2005 04:08 AM Thank you for choosing VOOM -...
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    VOOM owes me $58.16

    Well there is one born everyday.
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    VOOM owes me $58.16

    VOOM still owes me $58.16 regardless whether anyone would consider this fact of an informative nature, suitable for customer comment in this forum. Users need to be INFORMED about VOOMs customer service or lack of it, how they cut us off when they think we do not pay, but don't bother to pay us...
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    Voom, CVC, FCC, and Installs, Inc. - What Now And Why?

    It took 7 separate attempts for Installs, Inc. to REMOVE my VOOM! I lost 7 half days of work, missed waiting for them to never come, during which I called numerous CSRs, put up with all kinds of insulting comments about how I need to wait until 12 as the appointment is from 8 to 12 am, and they...
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    VOOM owes me $58.16

    I thought the whole point of these forums was to bellyache or bless this or that.
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    VOOM owes me $58.16

    Oh I forgot to mention, I can record, archive to tape, and computer off of my HD300 with my 169time. Can't do that with VOOM and probably will never be able to. But this wasn't my main reason to leave, just a very important reason to keep D* instead. Replays of the superbowl will be most...
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    VOOM owes me $58.16

    I know! You might as well say nah-nah nah-nah nah nah. I do get 15 HD channels on D* (CBSHD E&W, NBCHD E&W, FOXHD E&W, ABCHD E&W, SHOWHD, HBOHD, ESPNHD, DISCHD, HDNET, HDNETMOV, & UHD and didn't include PPV) But I do miss RAVE and my wife missies UltraHD and my kid missies Anamania. But I...
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    VOOM owes me $58.16

    I am happy to say that my account now indicates that VOOM owes me $58.16. They finally disconnected me, got my box, and took off the $400 debit on my account for the rental box that I have been trying to have them come and get for 3 months after 7 failed disconnect no shows. I AM OUT...
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    The End of VOOM?

    Sure you could but if you know apriori that this is happening, then you are committing fraud by trying to keep property that you do not own. I am not sure the credit card company would go along with this.
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    The End of VOOM?

    Don't count on it. I have been trying to disconnect for months. Finally after 7 appointments they picked up the box. The the bill for $400/receiver is still on my account and VOOM has not removed it. VOOM will bill each and every renter $400 to their credit card unless you can get the...
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    Considering Voom, a little worried

    I have been billed $400 for the box and have been trying to get them to de-install for 3 months. They have missed all five appointment and I have stayed home from work. You will be out of peace of mind and maybe $400 along with a big hassle.
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    Considering Voom, a little worried

    Gawain, WRT your specific worries, these are not issuesu unless you cannot see the satellite. The real things to worry about are covered elsewhere on this fourm.
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    Installs Inc. fails to provide schedualed service

    Of course the Voom de-installer did not show up again yesterday, 5th attempt. Voom did not call this time and apologize. I called VOOM and got a very nice lady CSR. After a lengthy conversation, she said the record showed that the unit had been returned, and I owed nothing, and the $400...
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    Installs Inc. fails to provide schedualed service

    And of course the de installer did not show up again today. 4th attemp. Voom called and apologized and said someone would come out next Wednesday and they have hired a new firm. However, when I went home today, lo and behold to my surprised, I received an invoice for $400 for the...
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    Installs Inc. fails to provide schedualed service

    Actually, I have been trying to get mine disconnected since mid November when they turned me off because I would not give them a credit card. After my check cleared they turned be back on against my will and letters, and it has been on ever since. Three times the "de-installers" did not...