Recent content by tomtodd

(Contacted by Matt. Thanks) I'm looking at upgrading my 622 and 612 to a 1 Hopper/2 Joey system. Please PM me. Thanks.

Well, Tony from the Internet Response Team took care of me. He arranged an installer to come out and replace my old setup with a 1000.4 EA rig. The installer was here today and took a little over an hour. When he was done, I had only one dish on the roof and all of the HD channels I was...

Tony: I've sent you the information by PM. As I mentioned in my PM to you, the reps were courteous and professional and trying to help. They just didn't grasp what I was really asking for. Thanks.

wholo5: What phone number was on the card that you received? Was it the 888-383-3727 number that Frank mentioned above? Maybe I'm going about it the wrong way, trying to call the general number instead of into a specific group at Dish. Thanks.

I'm in the Washington DC market (Northern Virginia). I did call. I did tell them that I needed an upgraded dish. I even mentioned the number "1000. 4". Every rep insisted on trying to troubleshoot the problem, even the CS rep. Two them told me that there were satellite problems and just...

So, I've known for a while (through this forum) that I'm not getting all of the HD channels I'm paying for. I have a 622 receiver, dishes pointed at 61.5 and 110/119, and AT200 with HD for Life and Platinum. According to the channel list on Dish's site, I should be getting AMD, BBCA, Hallmark...

I figured that someone else that called the same day would get a better date, but not by a whole month. Good for you! :) As for me, I did talk to the Tech Support line but didn't ask which location they were in. The rep was also very knowledgeable about the plans and pricing. I'll call...

Just ordered my 622 upgrade today (2/16), and the earliest install that the CSR could give me was April 26!!! She said that there was "great response" to the new receivers and that was the reason it would take so long. I expected to be pushed out a little bit based on what I've been reading...