No, most people don't get a free service call because most people don't argue it or have insurance or are talked into getting insurance, temporarily. As far as the PPV, not everyone uses Netflix, but it still comes with the Hoppers.
Dish Agreement Ending
- Thread starter cditty
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Still glad I don’t FB.
Sent from my iPhone using SatelliteGuys App. For now.
Sent from my iPhone using SatelliteGuys App. For now.
It was a complete joke. At first we were amused by the stupidity and laziness but then it got ridiculous. I finally told him to leave. He then asked me to sign the tablet saying that he completed the work. I called dish to let them know what had happened and to cancel the account after having dish for almost 20 years. Rep was apologetic and asked me to wait for someone higher up the chain to talk to. When that guy came on the line I realized that my time had just been wasted
Sent from my SM-G950U using the SatelliteGuys app!
Excellent
Maybe they will find you a lawyer or at least take a collection
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Jim5506, if you are on the PCO, then you would have to wait until the current offer expires before looking into other exclusive offers. We would be unable to replace one for the other until the current promotion ends.
Just called this morning to regular customer service since my previous PCO expired this month and they told me there is no PCO discount available anymore. I'm on the chat line right now but I have 65 ahead of me!
Chat line person I talked to gave me this info. So it looks like the Dish VIP Support link folks are just like customer service.
We want to review all the best options that you deserve and this requires the attention of an account specialist. I encourage you to contact them for further assistance. Their contact number is 1-866-974-0769 and they are open between 7am & 1am ET Mon-Fri or 7:30am-Midnight Sat & Sun.
So I made this call and I'm #75 in line. I called the general number and selected disconnect and I'm #75 in line there too. So it looks like this is one in the same and will be a long process. They aren't going to make this easy....
Jack
Chat line person I talked to gave me this info. So it looks like the Dish VIP Support link folks are just like customer service.
We want to review all the best options that you deserve and this requires the attention of an account specialist. I encourage you to contact them for further assistance. Their contact number is 1-866-974-0769 and they are open between 7am & 1am ET Mon-Fri or 7:30am-Midnight Sat & Sun.
So I made this call and I'm #75 in line. I called the general number and selected disconnect and I'm #75 in line there too. So it looks like this is one in the same and will be a long process. They aren't going to make this easy....
Jack
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Just talked to retention and I'm now locked in for 2 more years at the same price.
