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Same here, except that I am a recent subscriber (less than 2 months). I resumed service after a 1 year absence... before that, I was a Dish customer from 2007 to 2011. During an online chat with CS, I was told that I did not qualify.

I went through this several weeks ago, you can entertain yourself by reading about it here: http://www.satelliteguys.us/directv-forum/279544-deposit-required-based-credit-check.html The CSRs apparently are not educated in dealing with a credit freeze. You will need to thaw your credit with...

Installation did not proceed as planned. The installer arrived and shot down my roof mounting plan... said that mounting on a metal roof was against company policy. That knowledge would have been handy when I told the salesperson that I wanted a roof mount. After we walked the surrounding...

I can't say that I got 'free' installation... I had to pay $19.99, but at least for me there's no deposit either. I was happy with that, I expected at least one $99 charge for the dvr so I am not complaining. Dish called me about their hopper/joey setup, I was adamant about going with Directv...

I guess that wasn't my last post after all. I still feel the need to explain to those who are willing to read my posts, so please bear with me. I wasn't "turned down" for credit by Directv, and I suspect they approve nearly all customers, just change the terms to suit the situation. Directv...

Thanks to everyone's input. I have relied on this and a few other forums over the last few years for the kind of info you can't get on other sites which don't specialize in satellite TV. I would like to make this last post to reinforce some points, especially to charper1 who hasn't apparently...

I get my credit reports for free every year from annualcreditreport.com. only really free place to get them. Good consumer advice! I went that route at first, but you really don't get details that way...then I took the big dive and bought my Experian "fako score" when I was convinced that...

I made my last "knee jerk" post before I made it this far. No, they can't "see the person's history". They either see nothing, if a consumer places a freeze on their credit, or they see a score/category which they will use to decide what "offers" will be eligible. I've never called anyone a...

I suppose "incompetent" was a little harsh. Perhaps "misinformed and misleading"? The fact remains that more than one Directv rep told me that Experian was used for the credit check. I suppose that it was my fault that I was so cheap, I could have spent $15 to get my credit thawed from all...

I put the "thaw" on my credit with Experian two days ago and had tried several times to set up service with Directv, but I had to leave for work just after finding out from them that they had led me to the wrong credit agency. Consumer advocates push the credit freeze as the best way to prevent...

I have found the problem. I was told by more than one Directv employee that they use Experian, so I lifted the freeze on access to my credit. It turns out that they use Equifax, so I have to do the same with them before going further. I guess I want the whole house DVR setup, so I'll be...

I just got off the phone with Dish. Found out that I can restart my service without any extra fees or deposits. I'd be back to using their 722 DVR. I'd miss the opportunity for the whole house setup, but this would make my wife happy, she never cared for change in tech. Guess I'll call...

I am trying to get Directv again after 4 1/2 years of Dish Network. I left both Dish and Directv with my account fully paid and in good standing. Now, I am being told by Directv that I need to post a deposit of about $280 as well as some extra receiver fees after my credit check, and I was...