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  1. Tom Speer

    AT&T and TPG finally close their sale.

    If they actually were running short of a specific model, They may have ordered a new production run from the company that manufactures them. DirecTV itself has no production facilities. That is not the same thing as designing and contracting for a whole new model. There are two...
  2. Tom Speer

    AT&T and TPG finally close their sale.

    DIRECTV is not designing or building any new satellites. It is not designing/building new boxes for the satellites, it has plenty on hand.
  3. Tom Speer

    DIRECTV Satellite is not currently available for new customers in your area

    I believe you were an existing customer. They seem to be pushing new customers to the streaming side.
  4. Tom Speer

    DIRECTV Satellite is not currently available for new customers in your area

    It looks like they have been updating their website. For those of you seeing that satellite service is unavailable in a specific area, you might want to check again tomorrow.
  5. Tom Speer

    DIRECTV Satellite is not currently available for new customers in your area

    They have been making those plans since they announced they would not launch any new satellites. The current satellite fleet is good for another 5 to 10 years, if all goes well. They have been making long term business decisions, and will continue to do so. Personally, my DirecTV satellite...
  6. Tom Speer

    DIRECTV Satellite is not currently available for new customers in your area

    That is interesting. With falling numbers of Satellite customers, they may be cutting the number of installation techs in certain areas, in order to cut costs. Streaming customers need less hands on tech support. They may also know something about the state of their spot beam satellite...
  7. Tom Speer

    Possible failing Hard Drive on HR54

    That is the information I was looking for. Thank you.
  8. Tom Speer

    Possible failing Hard Drive on HR54

    Steve615: Any authorized solution to your failing hard drive will involve the loss of all of your recordings. Some solutions which involve violation of your customer agreement also would cause the loss of your recordings. 1. The simplest authorized way to take care of a failing HDD in a HR54...
  9. Tom Speer

    Possible failing Hard Drive on HR54

    Actually, after a brief internet search a WD Purple drive would be better suited today.
  10. Tom Speer

    Possible failing Hard Drive on HR54

    I have not noticed anything like that with my HR54-200. What you are describing fits what many people have described as their hard drives are failing. I replaced my HR54 hard drive about 7 years ago with a Western Digital Red HDD, which was marketed at that time for video surveillance...
  11. Tom Speer

    Account verification

    I don't log into my DirecTV account on the web often, just now and then to see my bill, which is paid automatically. For that, I just need my userID and password. But this past week, while I was away from home I was using the DirecTV app on my phone and Roku, and had to verify my login each...
  12. Tom Speer

    DirecTV Genie Redesigned Menus

    I whole heartily agree with you, and I would encourage DIRECTV Product Engineering to allow women's sports to be included in "My teams" at both the NCAA and Women's pro sports level. However I have not heard anything from them on this matter. They do monitor the forum, and I hope they...
  13. Tom Speer

    775 Code---Bad LNB Or SWIM Power?

    The typical SWM power inserter is 21 Volts. That allows for voltage drop in coax and splitters to ensure at least 18 V at the LNB. I am told that the PI for the SWM 8 and Swm 16 switches, which I believe was 29V, works also. The SWM LNB is pretty tolerant of the input voltage, aas long as...
  14. Tom Speer

    775 Code---Bad LNB Or SWIM Power?

    If the SWM power is good, I would suspect a bad coax connection somewhere. Most techs I have watched would approach a 10 year old installation by cutting off all the coax connectors and putting on new compression connectors (not crimp connectors).
  15. Tom Speer

    775 Code---Bad LNB Or SWIM Power?

    Yes, you can test the SSM power supply output for the DC output voltage. That's more likely than a bad LNB.
  16. Tom Speer

    775 Code---Bad LNB Or SWIM Power?

    Your diagnosis is correct. Do you have any SWM switches? If you just have splitters, trace the power through port 1 (red port) of any splitter in the path from the SWM power supply to the LNB. Reseat all the coax connections. The SWM power should be 18 to 25 volts between the center and...
  17. Tom Speer

    DIRECTV satellite receiver problem with Internet delivered content 2/8/2025

    Well the certificate expiration date has passed, and I have heard nothing about anyone who encountered a problem.
  18. Tom Speer

    Potential move

    I'm the one who moves back and forth every 6 months, for the past 14 years. But I paid for a truck roll to install the second dish at our summer home because my account was less than a year old., duplicating the installation so that I can just unplug the receivers and plug them in again at...
  19. Tom Speer

    DIRECTV satellite receiver problem with Internet delivered content 2/8/2025

    This comes from DIRECTV via the Cutting Edge Forum: They have discovered a problem that affects any satellite STB that is connected to the Internet. It affects VOD, ScoreGuide, interactive apps and other content delivered over the Internet to Satellite receivers, starting at 12pm Pacific time...
  20. Tom Speer

    DTV Retaining Customers?

    I threatened to cancel DIRECTV satellite last year. Talking to their retention people, I got the channels that I need with the Entertainment package plus sports pack. That doesn't include any live Pro sports (unless they are on the ESPN channels, or FOX, ABC, CBS or NBC). I just wanted local...
  21. Tom Speer

    Is Gemini worth it? Email claiming free upgrade.

    So does any streaming device. The Gemini is an Android OS (Google OS?) streaming device which has an app that serves as a Genie client. It boots up in that client and returns to it when you push DirecTV client buttons on your remote. But a wired Gemini can use the MOCA network to get its...
  22. Tom Speer

    Anybody having trouble logging into Directv.com account

    Sorry for the late reply, As of a few weeks ago, my account is now at Directv.com. The account was removed from ATT.com in the past few weeks. Perhaps other account migrations contributed to the problem.
  23. Tom Speer

    Anybody having trouble logging into Directv.com account

    I just tried it and had no problem.
  24. Tom Speer

    “Upcoming” on multiple channels

    If you are on the National Release software, they have been rolling out 0x1B7A, replacing 0x1B18, in the early morning hours over the past month. That would have caused a reboot which would clear your future guide. As of today, all H44s and HS17s have been upgraded, while the rest of the...
  25. Tom Speer

    “Upcoming” on multiple channels

    It sounds like something cleared your guide data, and it hadn't had time to repopulate.
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