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If they actually were running short of a specific model, They may have ordered a new production run from the company that manufactures them. DirecTV itself has no production facilities. That is not the same thing as designing and contracting for a whole new model. There are two...

DIRECTV is not designing or building any new satellites. It is not designing/building new boxes for the satellites, it has plenty on hand.

I believe you were an existing customer. They seem to be pushing new customers to the streaming side.

It looks like they have been updating their website. For those of you seeing that satellite service is unavailable in a specific area, you might want to check again tomorrow.

They have been making those plans since they announced they would not launch any new satellites. The current satellite fleet is good for another 5 to 10 years, if all goes well. They have been making long term business decisions, and will continue to do so. Personally, my DirecTV satellite...

That is interesting. With falling numbers of Satellite customers, they may be cutting the number of installation techs in certain areas, in order to cut costs. Streaming customers need less hands on tech support. They may also know something about the state of their spot beam satellite...

That is the information I was looking for. Thank you.

Steve615: Any authorized solution to your failing hard drive will involve the loss of all of your recordings. Some solutions which involve violation of your customer agreement also would cause the loss of your recordings. 1. The simplest authorized way to take care of a failing HDD in a HR54...

Actually, after a brief internet search a WD Purple drive would be better suited today.

I have not noticed anything like that with my HR54-200. What you are describing fits what many people have described as their hard drives are failing. I replaced my HR54 hard drive about 7 years ago with a Western Digital Red HDD, which was marketed at that time for video surveillance...

I don't log into my DirecTV account on the web often, just now and then to see my bill, which is paid automatically. For that, I just need my userID and password. But this past week, while I was away from home I was using the DirecTV app on my phone and Roku, and had to verify my login each...

I whole heartily agree with you, and I would encourage DIRECTV Product Engineering to allow women's sports to be included in "My teams" at both the NCAA and Women's pro sports level. However I have not heard anything from them on this matter. They do monitor the forum, and I hope they...

The typical SWM power inserter is 21 Volts. That allows for voltage drop in coax and splitters to ensure at least 18 V at the LNB. I am told that the PI for the SWM 8 and Swm 16 switches, which I believe was 29V, works also. The SWM LNB is pretty tolerant of the input voltage, aas long as...

If the SWM power is good, I would suspect a bad coax connection somewhere. Most techs I have watched would approach a 10 year old installation by cutting off all the coax connectors and putting on new compression connectors (not crimp connectors).

Yes, you can test the SSM power supply output for the DC output voltage. That's more likely than a bad LNB.

Your diagnosis is correct. Do you have any SWM switches? If you just have splitters, trace the power through port 1 (red port) of any splitter in the path from the SWM power supply to the LNB. Reseat all the coax connections. The SWM power should be 18 to 25 volts between the center and...

Well the certificate expiration date has passed, and I have heard nothing about anyone who encountered a problem.

I'm the one who moves back and forth every 6 months, for the past 14 years. But I paid for a truck roll to install the second dish at our summer home because my account was less than a year old., duplicating the installation so that I can just unplug the receivers and plug them in again at...

This comes from DIRECTV via the Cutting Edge Forum: They have discovered a problem that affects any satellite STB that is connected to the Internet. It affects VOD, ScoreGuide, interactive apps and other content delivered over the Internet to Satellite receivers, starting at 12pm Pacific time...

I threatened to cancel DIRECTV satellite last year. Talking to their retention people, I got the channels that I need with the Entertainment package plus sports pack. That doesn't include any live Pro sports (unless they are on the ESPN channels, or FOX, ABC, CBS or NBC). I just wanted local...

So does any streaming device. The Gemini is an Android OS (Google OS?) streaming device which has an app that serves as a Genie client. It boots up in that client and returns to it when you push DirecTV client buttons on your remote. But a wired Gemini can use the MOCA network to get its...

Sorry for the late reply, As of a few weeks ago, my account is now at Directv.com. The account was removed from ATT.com in the past few weeks. Perhaps other account migrations contributed to the problem.

I just tried it and had no problem.

If you are on the National Release software, they have been rolling out 0x1B7A, replacing 0x1B18, in the early morning hours over the past month. That would have caused a reboot which would clear your future guide. As of today, all H44s and HS17s have been upgraded, while the rest of the...

It sounds like something cleared your guide data, and it hadn't had time to repopulate.