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In all fairness, we should acknowledge that the Hopper installations are a little more complicated than for the ViPs. Different equipment. If you get it wrong, it may well cost them more to come out and undo what you did, and fix it.

It really doesn't make financial sense to buy and install your own Hopper. Not only do you have to buy the Hopper, the Joeys, LNB, the node - you're talking $500-$600 which is more than the ETF, plus you still have the exorbitant DVR fee. Wally is plug and play, use your same LNB and wiring...

Thanks man. It's good to see some familiar names from the old days... even if it's in a thread meant to express my frustration.

That's a good question. Initially, I asked if I gave them a UID from a used unit from eBay if they could tell me if it was free and clear to be added to my account (would be good info to have before the purchase, right?). The answer was somewhat wishy-washy... but essentially "no". Only one CSR...

It sounds like you’re right. Maybe the only, not the main, reason. I wish you well in your future endeavors.

I Think I'm Fallin' in Love - Janie Fricke

what about I don't get locals save the $32+/mo and upgrade to an hire tier or maybe add hbo. Also let me drop espn if I don't want it.

No need to rant, rave, and holler, just hang up and call a different CSR. I've installed owned boxes in the past year or so with no problem. Right now the Hopper 3 is under $300 on Amazon. And ignore those negative reviews. For some reason they resurrected a bunch of negative reviews from 2017...

Are you saying that if you would purchase a hopper on ebay that had been deactivated from account and unencumbered, or perhaps a new or refurbished one from a dealer and self install, that they won't activate? I'm not asking what will they tell you prospectively just to deter you....but what...

Thank you. I'm not just some old grouchy guy. I'm a guy with a legit complaint. Thank you for saying that. I'm kinda tired of playing the game. TV should be easier than having to pull all kinds of tricks to get the provider to do for some what they do for others. In a way, this thread is my...

i would bitch!!! this is the first time i heard of them not activating owned boxes. you should not have to lease boxes!!! it took us two months to get em to set up our acct with owned boxes be aware!!! by that time it was me blowing my sprockets yelling and screaming at them :biggrin. what LNB...

we bought everything we own it!! they installed it.. the only reason we have a 2 year is we got the price lock and wheels and deals after i pressed it... we swapped out our joeys we bought em they installed em at no charge since we have the protection plan we bought the joeys from dish for...

If that option was available, someone needs to tell the CSRs. I offered to buy a Hopper and install it... they all said no. I don't know how many times I can say that before someone addresses that fact.

...as long as you let them do the install and start a 2-year.