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...rate increase letter. Now they are charging for the digital boxes which were previously free with the Gold package. Makes me miss Voom more and more. Will not go back to E* and they would tell me to f** off since I was a previous sub. STill have great OTA. Miss Voom and all the Voomers.

Yup, have to agree. While I do like my DVR and VOD, I still would go back to Voom in a heartbeat. I think they came to market a bit too soon. 1-2 years ago, HD was still an oddity for many. Now, even for the big box stores, X-Box, etc., it is all you hear about. Too bad there is no content...

E* and D* should take this to heart. They can no longer sell themselves as "the good guys" alternative to cable when public perception is that they have become just as bad for service (maybe worse) and equally expensive.

Hi All, If one were to buy an E* HD tuner on Ebay, can you sign up ONLY for the Voom and HD pack on E*? How about if you are on E*'s black list (i.e. a former subscriber)? I keep seeing different stories, often based on feedback from different csr's? I would consider buying an E* box if I...

...know about COX but the Comcast honeymoon is 16 months, which in this game is a lifetime. Certainly longer than the 3 month honeymoon offered by E*. I will save a lot of money during this period, will have the chance to see how things shake out, will enjoy the DVR's and VOD, and will not...

...Logic does not seem to play a big part in CVC's decision making process. It would have made so much more sense for them to have completed the E* deal to carry their channels BEFORE they announced the shutdown. But let's face it, little Jimmy did not get the corner office based on his...

...HD locals or GalleryHD I will take the HD locals. Of even greater value to me is having video on demand and 2 DVRs without the expenditure which E* or D* requires. And yes, the 3rd HD STB is also provided at no additional cost. IN 2-3 years when these boxes have been replaced by something...

It is incredible how poor E* customer service really is. Utterly amazing, these guys make the cable companies look like Nordstrom's.

Yes. likewise E* did not come out and remove the dish when I dropped them. I think that the key difference here is that the customers in question have not dropped Voom, Voom essentially dropped them. That might potentially create additional obligations on Voom's part?

I certainly hope that Voom does not try to play it both ways. If they decide to abandon the equipment then that should abandon all of it. If they do want the STB's returned then they are entitled to them. HOWEVER, they should then also be obligated to remove the dish AND the OTA antenna...

Some, albeit a few, of Comcast's systems have gone all digital. This needs to happen systemwide in order to free up bandwidth currently wasted by analog. Until then, they are probably limited in what they can carry. At the same time, as previous poster noted, you should take the time to...

...the cable companies are the ones doing it right. Cable is aggressively pursuing former customers with dish win-back offers that are excellent. E* treats former subs like a cheating ex. I can see requiring a commitment (even though Cable does not). Beyond that, you should be able to get...

Essentially the same canned message Comcast sent me.

When I returned my E* equipment they wanted the boxes and the LNB. I told them I could not access the LNB where the dish was mounted. They then waived the return of the LNB. If they want anything, it will just be the boxes.

It is a shame that Voom did not wait until this deal was completed before they announced the shutdown. Given this info I would have gone back to E* as I am sure many others would have. I have now had Comcast for the past 2 weeks and the family loves the DVR and VOD features. True, there is...

They will want the STBs, remotes, and LNB. If you tell them that your LNB is way up high and you can not get to it they will waive the requirement to return that item. Of course, if you purchased the equipment it is yours.

I can understand your frustration, that is a pretty long wait. Maybe they are now using Voom's Installs Inc. :eek: When I called Comcast is was more like, "We can come out tomorrow" That was not good for me so they offered Saturday or Sunday!! They showed up within a 2 hour scheduled...

Have had two message on my answering machine. Talk about E* resellers twisting the truth to their own advantage. These came from Bill Thompson at the "Voom Conversion Center". The message is that Voom's assets have been sold to E*. They are calling to schedule my satellite TV "upgrade" in...

I am not sure about this but I think DISH may use a different LNB type. So, DISH should be OK but you may need to swap out the LNB. Maybe someone who has tried it can verify.

Those folks who signed up with E* will not be happy to hear this!

...today is akin to telling people that they can not purchase USA Today if they live in an area served by the New York Times. When I originally had E* they did not offer locals in my area. At that time I considered it a major dbs advantage that I could instead get BOTH east AND west coast...

Looks like even the hard core Voomers have mostly moved on. Activity on the voom forums has slowed to a trickle. As mentioned earlier, I have gone with Comcast and am generally pleased. I will keep the one Voom box live until the end just for the sake of nostalgia. In any event, it has...

Be careful. They will offer you DHA free for 12 months. If you take them up on that you are then locked in for the full 12 months and will have to pay an early termination fee if you switch. Otherwise it is about $5 per month for DHA which, if you are leasing the equipment, never made much...

...or "DVR fees" on top of rental. - No additional charge for 2 additional HD boxes. In my situation it was a no-brainer. I would NOT go with E* or D* based on promises or hopes of what they MIGHT do. Charlie E. is the king of unkept promises. IF and WHEN they deliver will be the time...

...you can pause and rewind. And YES, firewire is ACTIVE on the HD STB. This means I can also record using my HD VCR. This was a feature that E* had promised on their DVR. They never enabled it and later deleted the port entirely. Yes, there is life after Voom. Not the same but with...