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  1. HipKat

    Dish Letter for outdated equipment

    See above.
  2. HipKat

    Dish Letter for outdated equipment

    612's are and 211K's have been. Try getting one replaced. You cannot. I haven't seen a Work order to replace a 211 with another 211 in well over a year and we have had none in our shop in almost as long
  3. HipKat

    Dish Letter for outdated equipment

    But your equipment IS outdated and is actively being updated to Hoppers
  4. HipKat

    Trouble aiming 61.5

    Also, make sure your SSB is updated to the newest Field Guide by downloading the Flash program from the website. You'll need a USB-A to Mini USB chord
  5. HipKat

    Signal Protector

    It already has
  6. HipKat

    Signal Protector

    https://my.dish.com/support/complete-sig-loss
  7. HipKat

    Wally software upgrade

    That is the fix. It happens on some Hoppers, too
  8. HipKat

    Dish Anywhere on Apple TV

    I saw on Reddit that it's finally available for Apple TV users!
  9. HipKat

    Hopper 3 Software H375

    Yeah, let it install itself when it's time comes up to install the software.
  10. HipKat

    Hopper 3 Software H375

    Umm, really??? Continuing your show during a Satellite signal outage is needless??
  11. HipKat

    Hopper 3 Software H375

    This is pretty big, huh?? People have asked/dreamt for this kind've thing for a long time
  12. HipKat

    Hopper 3 Software H375

    It's possible
  13. HipKat

    EchoStar/Dish raises doubts about 'ability to continue as a going concern'

    I keep my phone on 4G/LTE as preferred just for that reason and to avoid the 5G weak areas
  14. HipKat

    Hopper 3 Software H375

    Signal Protector allows you to stream many channels via the internet in the event that you lose signal. To find a list of supported channels, click here and then select "Streaming Channels" in the Signal Protector section. Recording on streaming channels is not available while Signal Protector...
  15. HipKat

    Dish Protect Question

    It's different in different places. In IL there is no recidivism, no set amount of time you have to keep it, so you can use it and drop it right after the tech leaves.
  16. HipKat

    Its TEAM SUMMIT week!

    Aww thanks man. Back in the old days, I mean the 80's, I used to hang out at the local Radio Shack and play with the Tandy Computers, writing little programs in Basic. The days peeks and pokes :)
  17. HipKat

    Its TEAM SUMMIT week!

    I have guys that are mostly around Peoria - a sucking black hole for sales. And they get no leeway from the top down. I end up spending more time with them than other techs just to get something sold so my boss isn't on my and the tech's back.
  18. HipKat

    Its TEAM SUMMIT week!

    Two different techs. The latter may have felt you weren't going to buy anything, cherry-picking, perhaps, so why try although that is self-destructive unless he's a retailer. For In-house and RSP's Sales is a metric and not hitting that metric could result in losing his job. The other guy was...
  19. HipKat

    Its TEAM SUMMIT week!

    I honestly like the sales. It's not junk they're offering and I had a trainee last month who quit and called me to say he loved the work but hated feeling like he was being forced to sell tuff they didn't need to people/ I asked my guys if they felt that way and some did. You know, people buy...
  20. HipKat

    Its TEAM SUMMIT week!

    I just hate it when Dish puts this on the techs as a major part of the job and then they get to the house and the CX has already either been offered or in some cases signed up. It was the same in the old days with routers on Dishnet/Hughes jobs. You guys have too many other things to do than...
  21. HipKat

    Which LNB is for which satellite?

    Actually as he has it labelled, 3 would have been the 129 and 1 the 110
  22. HipKat

    Need Information & Advice

    I've had 11 in the past year. I've been meaning to get a No Soliciting sign to go with my Beware of Dog sign
  23. HipKat

    Need Information & Advice

    At one time, Dish owned Dish One and used them as an outside sales force. They employ mostly college kids and sell other services too. DTV and I had too many ring my bell about the Solar rip-off. They were fine then but since they went back on their own, they've been terrible.
  24. HipKat

    New Install, new equipment?

    Perfect, Massive increase in work for Dish Techs
  25. HipKat

    Been with dish for 12 years - needed faster hardware!

    Not only that but you can have all 3 TV's on and still record 13 more at the same time