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About 4 months ago I purchased an 811 receiver from Dish when they did the proce drops. I am an existing customer (was on the DHP plan, but owned a 6000 and I THOUGHT an 811) and had been with Dish for about 5 years, but recently decided to give Voom a whirl. When I purchased the 811, they...

I spoke with one of the reps at the executive office yesterday and asked them specifically what makes a customer 'exclusive' or not. He said it's basically a mathematical formula based on weighted scores for things like how long you've had your account, how much you pay each month, payment...