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  • HAPPY NEW YEAR! EXCITING CHANGES COMING IN 2026!
    Thank you for a great 2025 and we are so looking forward to 2026!
    PLEASE CLICK HERE to find out about some of our plans for 2026 including our BRAND NEW NAME we will be moving to in 2026! Exciting times are ahead!
    Happy New Year from your friends here at SatelliteGuys.US!
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    when did s221 come out ?

    Ok, so I"m watching tv on my hopper here at 1:40 in the morning. Picture goes blank, hopper tries to start up a few times but to no avail. I'm too tired to get up so I just lay in bed and observe. A screen comes up mentioning important updates and the green download bar loads. Then a screen...
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    autohop when watching ptat between hoppers

    This has probably been mentioned, but I couldn't find it. If hopper 1 records ptat, and the next day I watch on hopper 2 I get the "use autohop question" but then the show doesn't autohop. Minor inconvenience in the grand scheme of things, but I was curious if that is how it is now and if a...
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    Safe to hook phone cord to hopper ?

    Today at the end of my install the tech recommended that I not hook the phone line to the hopper, as he said even if there is a small power surge through the phone line the hoppers have shown to be very sensitive to this and are easily damaged. i can actually run my phone line through my surge...
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    Necessary internet connection for installation

    I"ve read a lot of this thread but just want to make sure I have this right. I am having 2h/3j installed Friday. I can connect the hopper in my living room to my router with an ethernet cable. Is this all I need for my internet connection for the whole system ? Do I need a hic or a...
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    Cancel the service call ?

    As of Friday my 722 and 722k had 0/5 signal and weren't obtaining it. Soft resets, hard resets.........nothing. Did a check switch test, gave me some message about seeing fewer satellites and proceeding could change my setup. I called tech support, filled them in and they arranged a tech to...