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  1. C

    Why Dish is losing a 10+ year customer

    Last Thursday I had surgery on my right foot; it’s out of commission for 6-10 weeks. I got home from the surgery center about 4:00 and my Hopper (no pun intended) died about 3 hours later. I called tech support who told me she had just dealt with 3 other customers who had the identical problem...
  2. C

    What happened to customer service?

    I've been a Dish customer for about 10 years and the customer service reps I just spoke with make me want to jump ship. The answer to every question I asked was "no." I WAS TRYING TO BUY EQUIPMENT, UPGRADE MY SERVICE AND GIVE THEM MORE MONEY and the answers were "no." The rep barely spoke...
  3. C

    Audio Sync

    With all the problems people are having with lip sync would it really be that difficult or use too much RAM to add a -5...|...+5ms audio sync adjustment to the menu options on the VIP receivers?
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