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I called in tonight to ask for a dish upgrade b/c of rain fade problems. At first the CSR said they don't do dish upgrades and that a bigger dish will actually enhance the problem.....I then told him that I've heard of other people with the same problem getting a bigger dish and read a lot...

I've had Voom for about a month now and things are going pretty well. My only complaint is that there's about 3-4 seconds (sometimes more) of "white snow" static before the picture comes in whenever I change the channels. The audio usually comes in before the static leaves. I've tried a few...

I just ordered VOOM a couple days ago online! I called to confirm my install date today and I asked about getting an earlier date. The guy tried calling my installer, but they didn't answer, so the Voom rep gave me the installer's name/number directly. The installer (according to his phone #)...