I've had Voom for about a month now and things are going pretty well. My only complaint is that there's about 3-4 seconds (sometimes more) of "white snow" static before the picture comes in whenever I change the channels. The audio usually comes in before the static leaves. I've tried a few resets with no change. I've never had a satellite system before, only cable. Is this normal, or am I just seeing the effects of having a satellite instead of cable? I've been a lurker here for a while, great forum!!