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  1. D

    Another Free HD-DVR for ST subscriber

    I followed the advice of those on the forum and, after haggling for 21 minutes with the retention department, I got them to give me a HR10-250 for shipping/handling of $19.95. Thanks to those who have shared their experiences. But, it wasn't easy. I told them I was a ST and SuperFan...
  2. D

    Newbie question re D* "retention" department

    I am new to this forum but hear references to calling the "Retention" department to get unadvertised "deals". I am in a similar situation as other seeking the HR10-250. Longtime D* customer, with HD service, Sunday Ticket, etc and also have separate D*Tivo receiver. Rather than continue with 2...
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