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So where did you end up on the Elevation (from the side indicator)? Are you running Automatic Cross Pole? Try using Manual. Also be sure your dish is skewed in the the right direction. Antenna Skew Setting: 38.9° (Dish face should be rotated 38.9° clockwise to the right from 0° top dead...

Post a close up photo of the left side of the mount. If there are degree markings on the side of the elevation plate, then there is sure to be a corresponding indicator line or edge that can be seen through the elevation slot. If there is no indented indicator line, then most likely it's the...

De nada. I noticed where you had the elevation gauge and wondered what you were doing there. Better to use the elevation gauge on the left side of the HughesNet mount. Add a couple of degrees to start, to allow for sag. Note some types of HN mounts have the marker reference line on the top...

OK, good luck with that.

Here is a config file I customized with just options for SatMex6 and 5. Try this one if the first one does not work. Again, rename the file extension to .cfg

Jorjec; 1190 MHz is the L-Band frequency after down conversion. The modem doesn't receive Ku-band frequencies. Mindy, bear with me, I don't know what you don't know about setting up these systems. Attached is a latest config file. 1190 is not one of the current options so that may be your...

No Longer in business: http://mydistantnetworks.com/ It may be that someone has simply misread this topic, but there is now a rumor going round that Satellite Guys is buying AAD? Any substance to that, Scott G?

Wanted to bump this thread now that there are about 40,000 Gen4 systems installed out there. I'm hoping some users have now had experience with GoTo MyPC over Gen4.

Are you referring to upgrading to the 10GB HN Gen4 service from WB? Not sure why you would pay a $199 "upgrade fee" if you're moving from WB to HN. The bonus Bytes hours are set for 2 AM to 8 AM for your local time zone, wherever it is. We've installed Gen4 for about 30 clients so far, many...

All two-way residential and most commercial satellite plans have data caps. Uncapped, two-way data plans over satellite are very expensive. Charging by the amount of data used is a pricing model that has been in place since the advent of satellite communications. Pricing is not set by the end...

Scott, that's good to know, thanks. I had pulled up a lot of old threads on Google about problems with LogMeIn and HN but they were all referring to the older gear.

Does anyone have experience with running Citrix GoToMyPC over HughesNet Gen4 or Exede? I received a call from a client yesterday who was disappointed with Go To My PC performance over their new Gen4 system. Pretty sure GoTo is VPN-based, and will take a performance hit over satellite as a...

Like that speed test. Great ping time!

Was told this by HughesNet reps on the Gen4 Road Show, and reconfirmed later with my distributor rep.

You must have good connections. Still waiting for our gear :)

HughesNet is only offering a lease initially for the Gen4 Jupiter equipment and installs during the service launch but I'd think they will eventually include the purchase option again. Service is slated to become available October 1, and dealers are accepting pre-orders. The current SpaceWay 1...

$5 - 500MB, $8 - 1GB, $16 - 2GB "Tokens"

I think you're right. That announcement probably caught HN a little by surprise. I'd be curious how many users actually make use of the current Download Zone or the new Bonus Bytes. Most average "non techie" users won't/don't know how to use tools like the Download Manager, or how to...

Also, I'm up at 5 AM most mornings so up to 3 hours of my waking computer time could be before the new 8AM Bonus Bytes cutoff (same across all time zones). The current Download Zone cutoff is 4AM Pacific.

The new Gen4 monthly data allowance plan is a change but the Anytime Allowance alone is actually a significant increase over HughesNet's daily allowances for their current SpaceWay plans: 7.5 GB/mo. - Basic 1.0 Mbps Plan @ 250MB/day X 30 days 10.0 GB/mo. - Gen4 Power Plan 10.5 GB/mo. -...

It will be interesting to see what they come out with since they were partnered with WB, and Charlie owns Hughes. http://www.bizjournals.com/denver/news/2011/06/08/echostar-closes-2b-deal-for-hughes.html?

Pre sale launch today. Here we go. http://gen4.hughesnet.com/explore-plans

That is correct, as long as you have a US account address, the dish is large enough, and is pointed at either the 119° or 129° satellite.

HCI, thanks for that. I forwarded the info on to my client. He seemed to grasp that. I'll have to set up a couple of PCs here and try it. I have many clients in Mexico so this would be a good diagnostic tool since I can't make a service call onsite in many cases. GEN4 will be a biggie in our...

It starts this next Tuesday in Alexandria, VA and runs 'til Thursday. My understanding is they're going to roll out pricing and plans for GEN 4. I'll be there for sure.