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Yes I bought the receiver new when they first came out. Thats what I figured about the recording thing. I still can't believe that this person was of supervisor grade and the complete BS that he was trying to sell me. Makes me wonder what kind of people do they have working there?

Thanks for the support and the suggestions. I know for a fact that no one intentionally ordered the WWE. We haven't had a babysitter come and watch our daughter, so the likelyhood of us not knowing that someone ordered it is null. I am going to email the ceo@dish and see what kind of response...

I was on the phone last night for about an hour trying to figure out what was wrong with my 501. After talking with the helpful (at first) tech for a while, we were able to trace the problems to old PPV purchase information becuase my receiver is not plugged into a phone line. There were two...