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I've been a Dtv customer for 6 1/2 years and have never had the protection plan because I've always been able to fix any problem, however after talking with tech support I believe my SWM switch or power inserter is the problem. Can I add the protection plan to cover the service call or is it...

I am having problems with KING TV, channel 5, in Seattle, is anyone else experiencing problems? Over the past week or so I keep getting pixelation, then the picture gets choppy and then the screen turns purple. This is happening on all my receivers. Our locals come off the 101 and my signal...

I am planning on ordering DirecTV service for my grandparents and need some help with how the dish should be mounted. They are just getting 2 standard SD receivers and they still install the single lnb dishes in my area. My problem is my grandparents have vinyl siding and they don't want holes...

Hi, I am going to be ordering D* for my grandparents but need some questions answered about installation. The previous owners of their house ran all of the coax in the attic so Comcast put the splitter in the attic. Will a DirecTV installer run the cable from dish through the attic and...

Hi, I am upgrading to HD programming and ordered an HD DVR from D*. My pending orders on D*'s website shows that I am getting an HR-20, but since I am in the Seattle market and they already have most of my locals over the satellite should I have an HR-21 instead? Thanks for any advice.

Hi, I am upgrading to HD programming and ordered an HD DVR from D*. My pending orders on D*'s website shows that I am getting an HR-20, but since I am in the Seattle market and they already have most of my locals over the satellite should I have an HR-21 instead? Thanks for any advice.

I have been a D* customer for 3 years now, but have decided to move to E* so I can get a HD DVR for free as well as a lower price, but I am not that knowledgeable on installation. I will be getting a ViP722 and Dish 322 for a 4 room system. Any advice on what I should watch out for when the...