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  1. M

    Upgrade time - What to do.

    All good. I called the "level 2" phone number someone had posted. DISH answered the phone "thanks for waiting" so you know you're there. Upgraded my older 510 to a 612 which works just fine for my app. No charge there. Reduced my monthly bill $10. I commited to 24 months (been a customer...
  2. M

    Upgrade time - What to do.

    LOL. That's sort of the point of all this. As an 8+ year customer, why would I need to call and play "games" with them? You would think that they would be doing backflips to keep me without the BS extensions, etc. I remember 8 years ago everyone you spoke with was very up to speed. Now...
  3. M

    Upgrade time - What to do.

    I used to be up on the latest and greatest but not anymore due to parenthood. So here goes: Current dish equipment - 510 DVR and a VIP 211 Customer for 8.5 years No current commitments Both pieces leased 56" DLP Newly acquired 47" LCD that the DVR is hooked up to. I want to have an HD DVR...
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