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    New customer, having problems

    Well, DTV came out again today to look at the setup. Problem is still with ESPNHD, video will keep stuttering on games broadcast in HD on this channel. Doesn't happen on the local broadcast, doesn't happen on TNT. Installer changed out all the faceplates and said other than that everything is...
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    Is installation always this bad?

    Had my installation a couple weeks ago and have to say it wasn't the smoothest. Still having issues with my HD after a couple of trips out by the installer, not to mention the installer originally cut my telephone line when putting the pole in the ground, knocking out the phone service as well...
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    New customer, having problems

    ok well here's my next question...when I call to have someone come and out check these should I call DirecTV or the company that installed the system? The company that did the installation said any problems within 60 days to call them and not Directv and they will come out for free. But since...
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    New customer, having problems

    All I have is the HR23 hd-dvr in the living room and just a standard receiver in the bedroom.
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    New customer, having problems

    Ok ran my signal strengths and this is what comes up: 101 98 98 96 99 96 100 97 99 96 98 98 96 97 100 97 100 96 0 98 96 97 100 97 100 97 0 98 95 97 100 96 100 99(c) 93 96 91 96 91 95 91 95 91 95 91 95 95 96 Rest is all N/A 99(s) 0 0 0 0 0 20 n/a n/a n/a n/a n/a n/a n/a n/a 88 95 86 82 96...
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    New customer, having problems

    Ok, I can check the dish outside tomorrow when I can see and look for that splice. But I can check the cables tonight. Originally, the installer reused the cables left from the cable company. I have looked at one of these cables which is leaving the jack and going to the SWM....it doesn't...
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    New customer, having problems

    well native mode was already off and it was set to 720p. i tried turning native mode on, still the same picture freezing/skipping frames problem when watching a game on ESPN hd. Seems almost like the DVR can't keep up with the fast moving broadcast.
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    New customer, having problems

    Well, installer came back out and said everything is fine. Said my signal strengths are strong and doesn't know why I'm having this freezing problem, all cables are connected securely. Does seem to occur more frequently when watching a game live on ESPNHD, installer said it's probably just...
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    Ro mt understanding Dish is testing 23 new Hd channels...

    new to direct. had dish before and hated it. between the 5 dollar monthly fee for no hookup to a landline and the non english speaking reps I was through. Oddly enough I finally I spoke to an english speaking rep with dish, that was my final transfer to the save desk.
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    New customer, having problems

    yep, reset the box 3 times now. I guess I will just call the installer and have him come out and take a look. Like clockwork though, if I change to a new HD channel it takes a second to load, then gives a finding satellite signal for a split sec, then it will come on. then it will proceed to...
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    New customer, having problems

    I looked at all the channels that I mainly watch, espnhd, espn2hd, nflhd, local fox in hd....all the strengths are in the 90s on the particular transponder that matches up with those channels. Could it be a problem with a receiver causing the picture to freeze? Everytime I turn to a new...
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    New customer, having problems

    Hey all, Just found this board after researching about my new install for DirecTV. Pretty much a noob to all of this and was looking for some help, looked through the first few pages of threads and couldn't find anything like this: Have the HD-Dvr and it is a HR23. Problem I'm having is the...