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Thank you for the suggestions. I went ahead and ran a credit report, and apart from my lone credit card, there was nothing else of interest (no collection items, at least). It is a "real credit card" through CitiBank (I never use a debit card for purchases) so I'm not concerned about that. I...

Here's the situation: I canceled my Dish Network contract back in June. I was told on the phone that they would bill me for my early termination fee that same day, and they would send boxes out for me to return the equipment. I waited a few weeks without receiving the boxes, or getting...

"Better to remain silent and be thought a fool than to speak out and remove all doubt."Abraham Lincoln

Surprisingly, it only took one call to clear things up. The $99.95 charge was made "in error" and there will be a credit for that amount on my next bill. While the issue was resolved quickly, there should not have been an issue to resolve. It's as if Dish Network just arbitrarily adds charges...

Hi all, I recently upgraded to the TurboHD Bronze DDA package with a single 622 DVR receiver and one TV (a process that was a nightmare in and of itself) and thought that everything was finally taken care of. I paid the $50 upgrade fee back on Feb. 2. Today I received my first post-upgrade...

Definitely try the CEO route. After three calls to the regular CSR center trying to switch to TurboHD, and getting different info each time, I was able to resolve all of my issues with one conversation with Greg at the CEO offices.

I just had a 622 installed on Monday. The installer provided a component video cable and, for the audio, he lopped the yellow plugs off of an A/V cable and used that LOL... He finished before I got home so I don't know what was "in the box." I asked about an HDMI cable and his response was: "I...

Just wanted to post that my issues have been resolved. Got my TurboHD Bronze DDA package installed yesterday afternoon, tech was friendly, and he took back my old equipment for me. HDMI output on my new 622 looks spectacular (even if all I watched was Family Guy and My Name Is Earl LOL)...

Huzzah! :) I received a call this afternoon from Gregory Wall from the dispute resolution department (though I didn't have a dispute per se). I had to call back and leave my cell phone number, as my home phone line went out today (great timing) and when he tried calling my number, all he heard...

Thanks for the information! I ended up emailing the CEO address last night, hoping to get some "official" answers, but I sincerely doubt I'll receive any sort of response by Monday afternoon... I have no problems with my first install or my 1.5 years with AT200, but this upgrade process is...

My first post disappeared, so I'll make this short and sweet. I currently have America's Top 200 with a 1000.2 Dish (according to one CSR I spoke with; none of them sounded very confident in their answers). I just took out a new contract for 24 months with the Turbo HD Bronze DDA package. The...